Restaurant Manager

Hawksmoor Group; Greater London; Hybrid; GBP 52,000 - 78,000; Full time

Benefits offered by this job

Paid overtime on salaries

Tronc paid for every hour you work,包括假

Free team meals on shift

50% off food at Hawksmoor for you and/

Job summary

Hawksmoor Group is seeking a Restaurant Manager to own the front-of-house operation across a high-volume site, directing a diverse team to deliver exceptional hospitality and guest experiences. You will lead service and events, coach and develop the FOH team, set standards on the floor, and collaborate with the General Manager to drive performance, recruitment and training.

This senior, hands-on role rewards initiative, teamwork and a passion for hospitality, food and drink, with progression

Qualifications

• Experience in leading front-of-house in high-volume, quality restaurants.
• Strong people leadership and coaching abilities.
• Excellent guest service mindset and communication skills.

Responsibilities

• Lead the day-to-day front-of-house operations to ensure exceptional service.
• Inspire, coach and develop the FOH team to deliver warm, confident hospitality.
• Be a visible presence on the floor and set high standards with the team.
• Collaborate with the General Manager and senior team on performance and initiatives.
• Own guest experience, service recovery and feedback with care.

Job description

Restaurant Manager, leading projects and initiatives

Since 2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef, cooked over charcoal and paired with award-winning wines and cocktails. We’re proud to be a certified B Corp, one of the industry’s most sustainable restaurant groups, and consistently recognised as one of the Best Companies to Work For.

As Restaurant Manager at Hawksmoor, you’ll own and organise the front-of-house operation, leading a large, diverse team to deliver consistently brilliant hospitality. This is a senior, hands-on role for a floor-led leader who thrives on developing people, running a busy restaurant to the highest standards, and driving impactful projects that deliver real results.

What You’ll Do

• Lead the day-to-day restaurant operation, ensuring exceptional service at every moment
• Inspire, coach and develop the front-of-house team to deliver warm, confident hospitality
• Be a visible presence on the floor, setting standards and leading by example
• Work closely with the General Manager and senior team to drive performance and results
• Own guest experience, service recovery and feedback with confidence and care
• Support recruitment, training, engagement and progression across the FOH team

Who You Are

• Experienced as a Restaurant Manager or Assistant General Manager in a quality, high-volume restaurant
• Proven experience leading service and events in high-volume, fast-paced restaurant environments.
• A natural people leader who builds motivated, high-performing teams
• Commercially aware, organised and calm under pressure
• Passionate about hospitality, food, drink and memorable guest experiences
• Values-led, collaborative and proud to run a great restaurant

Our Values

• Welcome EveryoneWe create warm, inclusive spaces where people feel genuinely welcome.
• Work Hard and Be Nice to PeopleWe set high standards and treat each other with kindness and respect.
• Hit Hawksmoor StandardsWe care deeply about quality and consistency every day.
• Keep EvolvingWe stay curious, open to feedback and always looking to improve.

• Paid overtime on salaries
• Tronc paid for every hour you work, including holidays and breaks
• Free team meals on shift
• 50% off food at Hawksmoor for you and your loved ones
• Income protection and death in service cover
• Wagestream early wage access and financial wellbeing tools
• Referral bonuses from day one
• Exclusive savings on travel, shopping and experiences
• Restaurant welfare budget for snacks, drinks and support
• Full training and development with clear progression pathways

We’re building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key and high standards are met together.