Assistant Restaurant Manager

Hawksmoor; Greater London; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Tronc paid

Free team meals

50% off food

Income protection

Volunteer days

Early wage access

Referral bonuses

Exclusive discounts

Welfare budget

Training and progression

Job summary

Hawksmoor is seeking an Assistant Restaurant Manager to lead the front-of-house team and deliver warm, confident hospitality. You will support the Restaurant Manager in running the floor, coaching staff and maintaining high standards while being an active on-floor leader during service.

You’ll work closely with kitchen, bar and reservations teams to ensure smooth service, develop people and uphold Hawksmoor’s values-based culture and exceptional guest experience.

Qualifications

• Experienced as an Assistant Restaurant Manager in a quality restaurant.
• A confident, people-focused leader who enjoys being on the floor.
• Organised, calm and solutions-focused under pressure.
• Passionate about hospitality, food, drink and great service.
• Keen to grow your career within a values-led business.

Responsibilities

• Support the Restaurant Manager in the day-to-day running of the restaurant
• Lead shifts on the floor, setting standards and creating a positive, welcoming atmosphere
• Coach, support and develop the front-of-house team
• Ensure exceptional guest experience, handling feedback with care and confidence
• Work closely with kitchen, bar and reservations teams to keep service running smoothly
• Support recruitment, training and progression within the team

Skills

People leadership

Hospitality

On-floor presence

Customer service

Career growth

Job description

Assistant Restaurant Manager

Since 2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef, cooked over charcoal and paired with award-winning wines and cocktails. We’re proud to be a certified B Corp, one of the most sustainable restaurant groups in the industry, and to have been recognised as one of the Best Companies to work for year after year.

As Assistant Restaurant Manager at Hawksmoor, you’ll play a key role in leading the front-of-house team and delivering warm, confident hospitality every day. You’ll support the Restaurant Manager in running the floor, developing people and maintaining high standards, while being a visible, hands-on leader during service.

What You’ll Do

• Support the Restaurant Manager in the day-to-day running of the restaurant
• Lead shifts on the floor, setting standards and creating a positive, welcoming atmosphere
• Coach, support and develop the front-of-house team
• Ensure exceptional guest experience, handling feedback with care and confidence
• Work closely with kitchen, bar and reservations teams to keep service running smoothly
• Support recruitment, training and progression within the team

Who You Are

• Experienced as an Assistant Restaurant Manager in a quality restaurant
• A confident, people-focused leader who enjoys being on the floor
• Organised, calm and solutions-focused under pressure
• Passionate about hospitality, food, drink and great service
• Keen to grow your career within a values-led business

Our Values

• Welcome Everyone- We create warm, inclusive spaces where people feel genuinely welcome.
• Work Hard and Be Nice to People- We set high standards and treat each other with kindness and respect.
• Hit Hawksmoor Standards- We care deeply about quality and consistency every day.
• Keep Evolving- We stay curious, open to feedback and always looking to improve.

Benefits

• Tronc paid for every hour you work, including holidays and breaks
• Free team meals on shift
• 50% off food at Hawksmoor for you and your loved ones
• Income protection and death in service cover
• Paid annual volunteer days
• Stream early wage access and financial wellbeing tools
• Referral bonuses from day one
• Exclusive savings on travel, shopping and experiences
• Restaurant welfare budget for snacks, drinks and support
• Full training and development with clear progression opportunities

We’re building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key and high standards are met together.