Assistant Restaurant Manager

Hawksmoor Borough; Greater London; On-site; GBP 31,000 - 42,000; Full time

Benefits offered by this job

Free team meals

50% off food

Income protection

Volunteer days

Early wage access

Referral bonuses

Employee discounts

Training and progression

Job summary

Hawksmoor Borough is seeking an Assistant Restaurant Manager to lead the front-of-house team and deliver warm, confident hospitality daily. You will support the Restaurant Manager in running the floor, developing people and maintaining high standards while being a visible, hands-on leader during service.

You will thrive as a people-focused leader on the floor, stay organised under pressure and take pride in great service. This role offers progression within a values-led business.

Qualifications

• Experienced as an Assistant Restaurant Manager in a quality restaurant.
• Strong leadership and people management skills on the floor.
• Organised, calm and solutions-focused under pressure.

Responsibilities

• Support the Restaurant Manager in day-to-day operations of the restaurant.
• Lead shifts on the floor, setting high standards and creating a welcoming atmosphere.
• Coach, support and develop the front-of-house team.
• Ensure exceptional guest experience, handling feedback with care and confidence.
• Collaborate with kitchen, bar and reservations teams to maintain smooth service.
• Assist with recruitment, training and progression within the team.

Skills

Front-of-house leadership

On-floor guest interaction

Team coaching

Calm under pressure

Job description

Assistant Restaurant Manager

Since 2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef, cooked over charcoal and paired with award-winning wines and cocktails. We’re proud to be a certified B Corp, one of the most sustainable restaurant groups in the industry, and to have been recognised as one of the Best Companies to work for year after year.

As Assistant Restaurant Manager at Hawksmoor, you’ll play a key role in leading the front-of-house team and delivering warm, confident hospitality every day. You’ll support the Restaurant Manager in running the floor, developing people and maintaining high standards, while being a visible, hands‑on leader during service.

What You’ll Do

• Support the Restaurant Manager in the day-to-day running of the restaurant
• Lead shifts on the floor, setting standards and creating a positive, welcoming atmosphere
• Coach, support and develop the front-of-house team
• Ensure exceptional guest experience, handling feedback with care and confidence
• Work closely with kitchen, bar and reservations teams to keep service running smoothly
• Support recruitment, training and progression within the team

Who You Are

• Experienced as an Assistant Restaurant Manager in a quality restaurant
• A confident, people-focused leader who enjoys being on the floor
• Organised, calm and solutions-focused under pressure
• Passionate about hospitality, food, drink and great service
• Keen to grow your career within a values-led business

Our Values

• Welcome Everyone – We create warm, inclusive spaces where people feel genuinely welcome.
• Work Hard and Be Nice to People – We set high standards and treat each other with kindness and respect.
• Hit Hawksmoor Standards – We care deeply about quality and consistency every day.
• Keep Evolving – We stay curious, open to feedback and always looking to improve.

Benefits

• Tronc paid for every hour you work, including holidays and breaks
• Free team meals on shift
• 50% off food at Hawksmoor for you and your loved ones
• Income protection and death in service cover
• Paid annual volunteer days
• Stream early wage access and financial wellbeing tools
• Referral bonuses from day one
• Exclusive savings on travel, shopping and experiences
• Restaurant welfare budget for snacks, drinks and support
• Full training and development with clear progression opportunities

We’re building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key and high standards are met together. If this role excites you but you don’t meet every requirement, you might be exactly who we’re looking for.