Restaurant Manager

Mad Restaurants Group Enterpise; England; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Staff dining discount across MOI, ALTA

Extra holidays, 33 days max after 2+年

Supplier trips & training

Wellness and healthcare perks

Meals provided on shift

Growth opportunities

Job summary

ALTA, part of the MAD Restaurants Group, is seeking an experienced Restaurant Manager to lead daily floor operations and ensure exceptional guest experiences in a fast-paced, high-end setting in central London.

You will support the General Manager, supervise front-of-house teams, and mentor staff, while collaborating with kitchen and bar teams to maintain seamless service and cost control.

Qualifications

• A passion for hospitality and delivering outstanding guest experiences.
• You are looking for a role that is exciting and provides a stepping point for future senior management.
• Experience overseeing small teams and readiness for the next step up.

Responsibilities

• Support the General Manager in daily operations and service flow from FOH to kitchen.
• Supervise the front-of-house team during service with high standards of efficiency and professionalism.
• Assist in scheduling, training and mentoring front-of-house staff to build a motivated team.
• Conduct pre-service briefings and communicate menu, wine list and events to the team.
• Step into the General Manager’s role when required to ensure leadership continuity.

Skills

Leadership

Guest experience

Communication

Organisation

Team management

Hospitality

Multitasking

Job description

Join the ALTA Team – Restaurant Manager

Assistant Restaurant Manager at ALTA, you’ll be responsible for:

• As a Restaurant Manager, you will need strong leadership abilities to ensure exceptional guest experiences. This role is crucial to the smooth running of the floor operations.

Perks & Benefits:

• 50% staff dining discount across MOI, ALTA.
  
• Extra holidays, kicks in after 2 years in the company, 1 day of holiday extra for each year completed. Up to 33 days max!
• Fantastic Supplier trips & training
• Wellness, mental health, and healthcare perks
  
• Delicious meals provided on shift
  
• Opportunities for growth and professional development within an expanding restaurant group

What we Look for:

• A passion for hospitality and delivering outstanding guest experiences.
• You are looking for a role that
  is exciting, interesting and provides you with great stepping point for a
  future move into senior management
• Experience in
  overseeing small teams but are ready for the next step up
• You thrive on organisation,
  structure and providing support and want to be more heavily involvement in
  management
• A natural outgoing hospitality professional who loves to interact with people
• Excellent communication and organisational skills
• Ability to multitask and thrive in a high-energy, fast-paced environment
• Prior experience in a busy, high-end restaurant or similar setting
• Ability to represent our restaurant with pride and professionalism.
• Flexibility to respond to a variety of different work situations
• Approachable, reliable, enthusiastic, and a true supportive team player across all departments including kitchen and bar staff, to ensure smooth operations

Restaurant Supervision:

• Support the General Manager in overseeing daily operations, ensuring the seamless flow of service from front-of-house to the kitchen
• Supervise the front-of-house team during service, addressing challenges and maintaining high standards of efficiency and professionalism
• Assist in scheduling, training, and mentoring front-of-house staff to build a motivated and knowledgeable team
• Conduct pre-service briefings, communicating key information about the menu, wine list, and special events to the team
• Step into the General Manager’s role when required, ensuring consistency in leadership and service delivery .

Experience:

• At least 2–4 years of management experience in a high-end, fast-paced restaurant environment
• Proven ability to manage daily operations while delivering outstanding results, ideally in central London or a similar market

Financial Management:

• Manage budgets and control costs, including labour, food, and beverage, to achieve financial targets
• Monitor and evaluate sales performance, developing strategies to maximise revenue and minimise waste
• Liaise with suppliers to ensure consistent quality and cost-effective procurement of goods

Team Development:

• Recruit, train, and mentor team members to build a motivated and high-performing team
• Conduct performance reviews and provide ongoing feedback to encourage growth and accountability
• Champion diversity, equity, and inclusion, creating a workplace where everyone feels valued

Guest Experience:

• Deliver an exceptional guest experience by ensuring consistent, high-quality service at every touchpoint
• Engage with guests to build strong relationships, resolve concerns promptly, and incorporate feedback into service improvements
• Act as the face of the restaurant, representing the brand in the local community and at industry events

About ALTA:

Our menu is a tribute to the bustling streets of San Sebastián—bold flavours, innovative twists, and shared plates designed to bring people together. Think mouthwatering pintxos, succulent grilled meats, and fresh seafood, all paired with an eclectic selection of Basque wines, craft beers, and signature cocktails.

ALTA is part of the MAD Restaurants Group, where we celebrate the differences within our team, believing they enrich the culture and character of our restaurants. Our goal is to foster an inclusive environment—embracing all ages, genders, identities, races, sexual orientations, and ethnicities—where everyone feels welcome, no matter their background.

Website: https://alta-restaurant.com

LinkedIn: https://www.linkedin.com/company/alta-kingly-court

Instagram: https://www.instagram.com/alta.london/