Restaurant Manager

Harri; City of Westminster; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Progression opportunities across LSL's

Training & development

Staff meals on duty

Employee discounts

Supportive environment

Job summary

Nipotina in Mayfair is seeking an experienced Restaurant Manager to lead daily front-of-house operations and ensure consistently excellent guest experiences.

You will train and motivate the FOH team, manage recruitment, uphold high standards of cleanliness and safety, and collaborate with kitchen and finance to drive sales.

Qualifications

• Proven experience in a Restaurant Manager or senior role in premium/high-volume London restaurant.
• Strong leadership and people-management skills.
• Polished, professional presence with guest-focused approach.

Responsibilities

• Oversee day-to-day Front of House ensuring service runs smoothly.
• Lead, motivate and develop FOH team while maintaining morale.
• Manage recruitment, onboarding, training and performance.
• Ensure cleanliness, presentation, safety and compliance.
• Control labour costs, stock, and profitability with the management team.
• Handle guest feedback and resolve complaints to ensure satisfaction.
• Maintain product and allergen knowledge; basic wine knowledge desirable.
• Ensure policy compliance and audit readiness.
• Drive sales and guest retention through relationships with regulars and VIPs.
• Collaborate with kitchen, finance, marketing, and senior management.
• Lead by example during busy services.

Skills

Leadership

People management

Guest service

Communication

Operational excellence

Cost control

Staff training

Job description

Restaurant Manager – Nipotina, Mayfair

Nipotina has firmly established itself in the heart of Mayfair, bringing authentic Italian cuisine and a vibrant, refined dining experience to one of London’s most dynamic neighbourhoods.

We are looking for an experienced and driven Restaurant Manager to join the team and take the lead in delivering consistently exceptional guest experiences, while supporting the team and driving the day-to-day success of the restaurant.

This is a hands‑on leadership role suited to someone who thrives in a busy, high‑quality environment and takes pride in maintaining high standards across every aspect of the operation.

Key Responsibilities

• Oversee the day-to-day Front of House operation, ensuring service runs smoothly and consistently high standards are maintained.
• Lead, support and motivate the team, creating a positive working environment and maintaining strong team morale.
• Manage recruitment, onboarding, training, development and performance of the FOH team.
• Ensure the restaurant is always prepared for service and maintained to the highest standards of cleanliness, presentation, safety and compliance.
• Manage labour costs, cashing up, stock control and inventory, working closely with the wider management team to support profitability.
• Confidently handle guest feedback, complaints and special requests, ensuring every guest leaves with a positive experience.
• Maintain strong product, allergen and service knowledge across the team.
• Ensure all company policies and procedures are followed and the restaurant remains audit‑ready.
• Drive sales and guest retention by identifying opportunities and building strong relationships with regulars, VIPs and key clientele.
• Work closely with the kitchen, finance, marketing and senior management teams to improve service, performance and guest satisfaction.
• Lead by example on the floor, supporting the team during busy services and stepping in wherever needed.

What We’re Looking For

We’re looking for someone who genuinely loves hospitality and takes pride in delivering memorable experiences.

The ideal candidate will:

• Have proven experience in a Restaurant Manager or similar senior management role, ideally within a premium or high‑volume London restaurant.
• Be a confident and hands‑on leader with strong communication and people management skills.
• Have a polished, professional presence and a genuine guest‑focused approach.
• Be highly organised, reliable and able to manage multiple operational demands without compromising standards.
• Have excellent guest service skills and confidence handling complaints and challenging situations.
• Have strong product and allergen knowledge, with basic wine knowledge desirable.
• Be commercially aware, with an understanding of labour, stock and cost control.
• Be calm under pressure, with strong problem‑solving skills and attention to detail.
• Be passionate about developing people and creating a strong, motivated team.

What We Offer

• Progression opportunities across LSL Capital’s growing portfolio.
• Ongoing training and development.
• Staff meals on duty.
• Employee discounts across LSL Capital’s restaurants.
• A supportive, collaborative and professional working environment.

We can't wait to hear from you!