Restaurant Manager

Crowne Plaza Gerrards Cross; Beaconsfield; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Discounted stays across our hotels and

Food, beverage, spa and leisure

Leadership and career development

Long service awards

Refer-a-friend scheme

Employee Assistance Programme

Health Care Cash Plan

Meals on duty

Job summary

Cairn Group’s Crowne Plaza Gerrards Cross is seeking an inspiring Head of Department for the Restaurant. You’ll lead a guest‑facing team, drive service standards and guest satisfaction, and support colleagues to perform at their best.

Join a People First culture where development, collaboration and accountability are valued. You’ll shape a high‑performing team across the hotel, delivering memorable experiences for every guest.

Qualifications

• Hospitality focus with guest experience
• Ability to develop and coach staff
• Leads by example and fosters positive relationships
• Thrives in a fast-paced hotel environment
• Seeks leadership career progression

Responsibilities

• Lead and inspire a team that delivers exceptional guest experiences.
• Create a welcoming environment where guests feel valued.
• Support the development and growth of team members.
• Drive service standards and operational excellence.
• Build positive relationships across the hotel.
• Help shape a culture where people can perform, grow and succeed.

Skills

Guest experience

Team leadership

Hospitality mindset

People development

Job description

Job Description

Location: Crowne Plaza Gerrards Cross

Department: Restaurant

Join Cairn Group – Where People Drive Hospitality Forward, Together

At Cairn Group, we're passionate about creating memorable guest experiences, and it all starts with our people.

We're looking for an inspiring and people-focused Head of Department to join our team. Whether you're leading your department, supporting guest satisfaction or helping colleagues perform at their best, you'll play an important part in creating experiences that guests remember.

Make Every Moment Matter

Every day is different, but every day you'll have the opportunity to make a positive impact. You will:

• Lead and inspire a team that delivers exceptional guest experiences.

• Create a welcoming environment where guests feel valued.

• Support the development and growth of team members.

• Drive service standards and operational excellence.

• Build positive relationships across the hotel.

• Help shape a culture where people can perform, grow and succeed.

Bring Your Personality. We'll Help You Build Your Career.

We're looking for people who:

• Are passionate about hospitality and guest experience.

• Enjoy supporting and developing others.

• Lead by example and take ownership.

• Build positive relationships with colleagues and guests.

• Thrive in a fast-paced environment.

• Want to continue developing their leadership career.

If you enjoy creating exceptional experiences and helping teams perform at their best, we'd love to hear from you.

Why Cairn Group?

Our People First culture combines ambitious standards with genuine support, creating an environment where individuals are trusted to perform, encouraged to grow and recognised for the contribution they make. We believe success is built through collaboration, accountability and a shared commitment to excellence, giving our people the foundation to build long-term careers with purpose.

What you'll enjoy as part of the team

At Cairn Group, we recognise that our people are at the heart of our success. That's why we offer a range of benefits designed to support your wellbeing, reward your contribution, and help you build a rewarding career with us.

As part of the Cairn team, you'll enjoy:

• Discounted stays across our hotels and venues

• Food, beverage, spa and leisure discounts

• Access to retail, entertainment and lifestyle discounts

• Leadership and career development programmes

• Long service awards recognising your commitment and contribution

• Refer-a-friend scheme

• Employee Assistance Programme offering confidential support whenever you need it

• Health Care Cash Plan

• Meals on duty

• Wellbeing resources and support

• Opportunities to develop and progress across our diverse hospitality portfolio

We're committed to creating an environment where people feel supported, valued and empowered to grow. Whether you're starting your career or taking the next step in leadership, Cairn Group offers the opportunity to build a career with purpose, alongside a team that's stronger together.

About Crowne Plaza Gerrards Cross

Crowne Plaza Gerrards Cross is a leading four-star hotel near Gerrards Cross and Beaconsfield in Buckinghamshire. A destination for business, leisure and wellbeing, the hotel features 138 contemporary bedrooms, Bellhouse Brasserie & Bar, WAVE Spa & Wellness and an extensive meetings and events centre, hosting everything from major conferences and corporate events to weddings and celebrations.

Join us and help create exceptional experiences every day.