Restaurant Host

fish! Borough market FOH; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A vibrant restaurant in Borough Market is seeking an experienced Restaurant Receptionist/Host to oversee reservations and provide exceptional customer service. Candidates must have a strong background in managing busy restaurant services and possess excellent communication skills. The position offers competitive pay between £14 and £15 per hour, along with various benefits. Join a friendly team and thrive in a dynamic work environment.

Benefits

Complimentary staff drinks and meals on duty

Dining Discounts: 50% off when dining

28 days holiday plus additional for length of service

Qualifications

• Extensive experience in managing a busy, high-volume restaurant service.
• Proficiency in MS Office and strong administrative skills.
• Ability to work independently and collaboratively with a team.

Responsibilities

• Manage online, walk-in, and phone reservations.
• Perform daily administrative tasks including menu updates.
• Welcome and seat guests, ensuring exceptional customer service.

Skills

Experience in managing a busy, high-volume restaurant service

Strong understanding of table turnover management

High energy

Excellent communication skills

Strong team player

Tools

MS Office

Opentable

SevenRooms

Job description

Restaurant Receptionist/Host – Experienced (Full time 30-40 hours)

Fish! Restaurant in Borough Market is looking for an experienced and enthusiastic Restaurant Receptionist / Host.

Please note that we can only consider applicants with Restaurant Receptionist experience.

Fish! Borough Market is seeking an experienced and enthusiastic restaurant receptionist/host to join our team. Our brasserie‑style restaurant seats 110 guests inside and 45 on the terrace. We welcome around 2,500 guests weekly with a casual, friendly, yet professional and efficient service style.

For the role you will need:

• Extensive experience in managing a busy, high‑volume restaurant service.
• Strong understanding of table turnover management.
• High energy and the ability to excel in a fast‑paced environment.
• Ability to work independently and collaboratively with a team.
• Proficiency in MS Office and strong administrative skills.
• Knowledge of Opentable and SevenRooms booking system.
• Excellent communication skills and a welcoming manner.
• Strong team player with a proactive attitude.

Key Responsibilities:

• Manage online, walk‑in, and phone reservations.Organize and oversee party reservations.
• Perform daily administrative tasks including menu updates and reservation management using Word and Excel.
• Welcome and seat guests, ensuring exceptional customer service.
• Efficiently handle requests and queries in person, by phone, or via email.
• Follow opening, closing, and daily duties procedures.

What we offer:

• Earnings between £14 and £15/hour including tr, depending on level of experience, plus monthly tronc bonus.
• A mix of double and single shifts with 2‑3 days off.
• Monthly payment with early access through Stream plus extra benefits on the platform.
• Complimentary staff drinks and meals on duty.
• Scheme benefits.
• Referral Bonus: £500 Refer‑a‑Friend bonus.
• Dining Discounts:50% off when dining with us, plus 20% family discount.
• Participation in Pension Scheme.
• 28 days holiday (including bank holidays) with yearly additional days for length of service.
• Be a part of the vibrant Borough Market atmosphere.

All applicants must be eligible to work in the UK and must obtain a Share Code prior to application.