Restaurant GM: Lead People, Drive Performance

KFC South West; Exeter; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

Staff discount

Gym discounts

High street perks & cashback

Wellbeing support

Job summary

KFC South West is seeking a Restaurant General Manager in Exeter to lead from the front, take full ownership of the restaurant, and drive performance while building a team that exceeds standards. You’ll own the numbers, the vibe, and the guest experience, ensuring smooth operations and a thriving workplace for both guests and staff.

In this role you’ll recruit, train, coach, and inspire your team to continually raise the bar, keeping operations compliant and delivering exceptional service with

Qualifications

• You’ve led teams before and know how to bring the best out of people.
• You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship and keep operations efficient, clean, and compliant even during chaos.

Responsibilities

• Lead like you mean it: take full ownership of the restaurant, drive performance, hit goals, and set the vibe.
• Build a team worth following: train, coach, and motivate your people to raise the standard.
• Smash the targets: own your KPIs and push the team to deliver every shift, every day.
• Keep it tight: stay on top of the admin—rosters, stock, reporting—so things run smoothly behind the scenes.
• Make the guest experience unforgettable: turn first-timers into regulars by creating memorable moments.

Skills

Team leadership

People management

Operational excellence

Job description

KFC South West is seeking a Restaurant General Manager in Exeter to lead from the front, take full ownership of the restaurant, and drive performance while building a team that exceeds standards. You’ll own the numbers, the vibe, and the guest experience, ensuring smooth operations and a thriving workplace for both guests and staff.

In this role you’ll recruit, train, coach, and inspire your team to continually raise the bar, keeping operations compliant and delivering exceptional service with