Restaurant GM: Lead High-Impact Team & Guest Experience

Kentucky Fried Chicken (KFC); Badsworth; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holidays

Life assurance

Free chicken

Staff discount

Gym discounts

High street perks & cashback

Wellbeing support

Job summary

Kentucky Fried Chicken (KFC) in the United Kingdom seeks a Restaurant General Manager to own performance, people and culture. You will ensure superb guest experiences while building a high performing team ready for the future.

You lead from the front, coach and develop your people, manage KPIs and costs, and keep operations compliant and efficient in a fast-paced environment. Your role shapes guest satisfaction and long-term profitability across the restaurant.

Qualifications

• Experience leading a restaurant, delivering high guest experiences.
• Ability to coach, develop and retain team members.
• Strong due diligence on KPIs, costs, and profitability.

Responsibilities

• Lead from the front to drive performance, culture and standards.
• Build and mentor a high-performing leadership team with regular coaching.
• Recruit diverse talent and create clear development pathways.
• Set priorities, plan labour and stock, and maintain operational standards.
• Deliver fast, friendly, and consistent guest experiences.
• Drive long-term business improvements with Area Coach.

Skills

Leadership

People management

Operational excellence

Guest experience focus

Job description

Kentucky Fried Chicken (KFC) in the United Kingdom seeks a Restaurant General Manager to own performance, people and culture. You will ensure superb guest experiences while building a high performing team ready for the future.

You lead from the front, coach and develop your people, manage KPIs and costs, and keep operations compliant and efficient in a fast-paced environment. Your role shapes guest satisfaction and long-term profitability across the restaurant.