Restaurant GM: Lead Ops, Elevate Team & Guest Experience

Kentucky Fried Chicken (KFC); Telford; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Pay rate

Bonus

Extra holiday

Life assurance

Free chicken & chips

Staff discount

Gym discounts

Wellbeing support

200+ perks & cashback

Job summary

Kentucky Fried Chicken is seeking a Restaurant General Manager in the United Kingdom. You will lead from the front, own the restaurant’s numbers and the guest experience, and build a team that consistently exceeds standards.

You will drive performance, train and motivate staff, and ensure operations run smoothly, compliant with policy, while delivering memorable guest moments and a positive working culture.

Qualifications

• Lead from the front: you've managed teams before and know how to bring the best out of people.
• Build strong teams: train, coach and motivate your people to raise the standard.
• Run a tight ship: keep operations efficient, clean, and compliant—even when chaos hits.

Responsibilities

• Lead like you mean it: take full ownership of the restaurant, drive performance and set the vibe.
• Build a team worth following: train, coach and motivate to raise the standard.
• Smash the targets: own KPIs and push the team to deliver every shift, every day.
• Keep it tight: manage rosters, stock, reporting to run things smoothly behind the scenes.
• Make the guest experience unforgettable: turn first-time visitors into regulars.

Job description

Kentucky Fried Chicken is seeking a Restaurant General Manager in the United Kingdom. You will lead from the front, own the restaurant’s numbers and the guest experience, and build a team that consistently exceeds standards.

You will drive performance, train and motivate staff, and ensure operations run smoothly, compliant with policy, while delivering memorable guest moments and a positive working culture.