Restaurant General Manager (RGM)

Pizza Hut Delivery, London; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

Pizza Hut Delivery in London is seeking a Restaurant General Manager to lead the restaurant with heart and energy. You will build an amazing team, set the tone, and ensure every shift feels like a win for guests and staff.

You will drive operations, guest satisfaction, sales, and profitability while fostering growth, empowerment, and a culture of belonging. This leadership role requires empathy, confidence, and a constant drive to improve the business.

Qualifications

• 3+ years of leadership experience in restaurant, retail, or hospitality.
• Strong coaching and team development skills.
• Ability to set tone and drive guest satisfaction.
• Comfort with fast-paced, high-volume environments.
• Data-driven decision making and business ownership mindset.

Responsibilities

• Lead restaurant operations with heart, energy and clear direction to the team.
• Coach, motivate and grow your team; develop future leaders.
• Drive results across operations, guest satisfaction, sales and profitability.
• Own the business by running the restaurant with a data-driven approach and agile decisions.
• Create a culture where food, teamwork and fun come together on every shift.

Skills

Leadership

Guest experience

Job description

The following content displays a map of the jobs location - Palmers Green

Permanent contracts available across multiple UK locations

Competitive pay based on skills and experience.

Working Hours:

45

Location:

Closing Date:

30/10/2027

Job Category:

Region / Division:

Delivery

Business Unit:

Franchise Business Names

Job Introduction

Lead the good times.

It's never just about the pizza. It's about feeding good times.

We're looking for Restaurant General Managers who know how to lead with heart, energy, and a sprinkle of fun. In this role, you'll take charge of your restaurant, build an amazing team, and create a place where every shift feels like a win, for your team and your guests.

You'll set the tone, drive the pace, and bring the good vibes. Whether it's helping your team grow, making sure a busy Friday runs smoothly, or bringing up small wins, you'll be the kind of leader who brings people together and keeps the momentum going.

We believe happy guests start with happy teams. So we're looking for someone who makes decisions with empathy, acts with confidence, and never stops looking for ways to make things better, for our pizza, for our people, for our business.

WHAT YOU'LL BE ALL ABOUT:

• Leading with heart - You'll create a culture where people feel they belong, are supported, and can bring their best selves to every shift
• Developing others - You'll coach, motivate, and grow your team, helping future leaders find their next steps while celebrating every win along the way
• Driving results - You'll bring energy and focus to every part of your restaurant - from operations and guest satisfaction, to sales and profitability
• Owning the business - You'll take pride in running your restaurant like it's your own, using insights and data to make smart, agile decisions
• Feeding good times - You'll set the tone, lead by example, and make every shift a place where great food, teamwork, and fun come together.

WHAT YOU'LL BRING:

• 3+ years of leadership experience in restaurant, retail, or hospitality
• A sharp business mind and the ability to coach others to hit goals and raise the bar
• A team-first mindset, you're all about lifting others up and winning together
• Passion for creating the best guest experiences and developing a high-performing team
• The energy to thrive in a fast-paced, high-volume environment and help others do the same.

WHAT YOU'LL GET:

• Hands-on training, mentorship, and the freedom to make your restaurant your own
• Real opportunities to grow, within your restaurant and beyond
• A culture built on belonging, growth, and empowerment
• A chance to Feed Good Times every day, for your guests and your team.

Sound like your kind of leadership role? Let's make something great together.