General Manager

Pizza Hut Delivery, London; Greater London; On-site; GBP 42,000 - 58,000; Full time

Job summary

Pizza Hut Delivery in London is seeking a Restaurant General Manager to lead operations, coach a diverse team, and drive growth across a fast-paced, customer-focused business.

You will be responsible for promotions, financial accountability, and maintaining brand standards while delivering exceptional service across our network of locations in the UK.

Qualifications

• Proven ability to lead a team to success and deliver results in a fast-paced environment.
• Experience in food services or retail with strong leadership credentials.
• Ability to develop others, coach teams, and uphold the brand values.

Responsibilities

• Expect a role that'll stretch you every day; lead promotions to boost turnover while managing rotas and motivating the team.
• As operations leader, you’ll have full financial accountability and freedom to run the unit within brand guidelines.
• You’ll thrive under pressure in a fast-paced environment, using commercial awareness to grow the business and the team.

Skills

Team leadership

Commercial awareness

Financial management

Data insights

Coaching

HR knowledge

Communication

Data interpretation

People development

Job description

The following content displays a map of the jobs location - London

Permanent contracts available across multiple UK locations

Competitive pay based on skills and experience.

Working Hours:

45

Location:

London

Closing Date:

30/11/2026

Job Category:

Region / Division:

Delivery

Business Unit:

Franchise Business Names

Package Description

Welcome to Pizza Hut, we make every single one of our craveable pizzas by hand. And we work even harder to help you handcraft your future. Exactly how you choose to.

We aim to create an exciting environment to help you get where you want to go in your personal life and work - a place to work together and grow as a team and a place that you call your own.

So, no matter who you are, or where you’re from, we want you at our table. We wholeheartedly believe in delivering an equitable slice for all, embracing, and celebrating the diversity that makes each of us unique. We take immense pride in cultivating a diverse team of individuals, where everyone can flourish, thrive, and advance alongside us. Our passion for diversity is exemplified through our collaboration with Hatch, as we jointly created the New Founders program to level the playing field and ensure equal opportunities for all. To learn more, visit: https://anequalsliceforeveryone.co.uk/

Don't just take our word for it; take a look at why some of our team members love to work here at Pizza Hut Delivery.

While we think we have a pretty great business, we know we wouldn’t be anywhere without the dedication of our hardworking team members. And we spend time celebrating that.It's not only crustomary to consistently recognise those team members who go above and beyond, but we love toshare that success across our business through our team member awards.

So, no matter what your idea of success looks like, we’ll help you get there. So, you can rise to every occasion, every challenge, and every opportunity.

Because, when you rise, we rise. So, what do you think? Are you ready to rise?

Job Introduction

As we continue to spread the doughlightful goodness across the UK, we are on the lookout for Restaurant General Managers (RGMs) who want a slice of the action and who are Ready to Rise.

Like what you hear?

As we continue to spread the doughlightful goodness across the UK, we are on the lookout for Restaurant General Managers (RGMs) who want a slice of the action and who are Ready to Rise.

Like what you hear?

Become your best and make hungry people happy as a Restaurant General Manager at Pizza Hut Delivery.

World-class training? Absolutely!

Leading awesome teams? Without a doubt!

Our Restaurant General Managers oversee a dedicated workforce, spanning the globe, all focused on crafting, serving, and delivering piping hot, fresh, and mouthwatering pizzas to our valued customers. Your role will involve running operations, leveraging your expertise, coaching abilities, and leadership skills to guide your team toward success.

With nearly 400 locations across the UK, we are always on the lookout for exceptional talent. In return, we offer unparalleled opportunities for personal and professional growth, ensuring that we retain the very best in the industry.

Main Responsibilities

Expect a role that'll stretch you every day. When you're not taking calls, sorting out rotas or motivating the team, you'll take the lead on promotions designed to boost turnover.

As the leader of your operations, you'll have complete financial accountability, and as long as you uphold our brand values, you'll enjoy the freedom and independence to run the unit according to your own style.

Managing a Pizza Hut requires someone who thrives on a challenge and excels within a fast-paced environment. The pressure of making quick, impactful decisions can be tough and we are looking for those ‘Step-Change Thinkers’ who have excellent commercial awareness and can grow a business as well as their team.

The Ideal Candidate

Required experience:

You must have demonstrated the ability to lead a team to success and achieve exceptional results by operating efficiently and safely within the Pizza Hut environment. Your agility and ability to serve as a role model will enable you to work effectively, possessing extensive product knowledge and the capability to assist others in their learning and development alongside you. Your background may lie in the food services industry or retail, but regardless of your field, you must possess the necessary leadership credentials to embrace this thrilling opportunity.

Skills/Knowledge required:

• Proficient in managing a diverse team of enthusiastic pizza enthusiasts.
• Possess commercial awareness and the ability to think outside the box in order to drive market performance in your specific area.
• Understanding of financial management.
• Skilled in utilizing data and insights to drive results through your team.
• Excellent coaching abilities and a growth mindset. We will provide you with exceptional training and support.
• Basic knowledge of HR/employee relations to guide your team members throughout their journey with us.
• Strong communication skills, enabling effective interaction with your team, superiors, and customers.
• Capable of interpreting data and sharing plans with your team.
• A proven track record of developing individuals within a professional setting.

About The Company

Bringing People Together with Pizza Hut's #JoyofPizza!

With over 60 years of history, Pizza Hut has become the world's largest pizza company, with 18,000+ stores across 100 countries. We're proud to operate nearly 300 Pizza Hut Delivery outlets in the UK.

But wait, there's more to our pizza game! We've introduced amazing creations like the legendary Deep Pan, crave-worthy Stuffed Crust, and smile-inducing Cheesy Bites. Our latest mouth-watering innovation? The heart-melting MELTS. And guess what? We're not done yet. Stay tuned for cheesy surprises!

At Pizza Hut, our North Star is to be the top pizza choice, bringing people together through the joy of pizza. We're like the cheese that binds families, sparks reunions, and turns strangers into pizza pals. Slice by slice, we spread happiness and create lasting memories. Our legacy is cheesy, and we're passionate about delivering extraordinary experiences to our beloved customers and team members.

So, come on over and let us sprinkle some pizza magic into your life. Pizza dreams really do come true at Pizza Hut!

Why Join Us? Our Recipe for Good

At Pizza Hut, we're dedicated to expanding our business and elevating our brand to new heights by embracing the principles of "Good Growth." As experts in the pizza industry, we understand that setting clear objectives is vital to guide our delicious endeavours and bring about positive change. Without further delay, let us present our appetizing "Recipe For Good."

Our pizza-centric goals revolve around three key elements: More Equality, Less Carbon, and Better Packaging.

Are you ready to rise? Let's make it happen!