Restaurant General Manager: Lead Guest Experience & Growth

Slim Chickens UK & Europe; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Slim Chickens UK & Europe is seeking a General Manager to lead daily operations, drive guest satisfaction, and grow sales across our busy restaurant in the Greater London area. You will coach a high-performing team, uphold food safety standards, and foster a vibrant, guest-centric culture.

We value hands-on leaders who can stay calm under pressure, communicate clearly, and continuously seek improvements to deliver memorable dining experiences.

Qualifications

• Experience leading in a restaurant or fast-paced guest-focused environment.
• Personable with the ability to inspire and motivate a team.
• Passion for hospitality and delivering top-tier service.
• Excellent communication skills, both verbal and written.
• Highly organized with strong prioritization abilities.
• Hands-on problem solver who stays calm under pressure.

Responsibilities

• Take ownership of day-to-day leadership of the restaurant and team.
• Lead the team to deliver the ultimate guest experience.
• Develop fresh ideas to drive sales.
• Maintain high standards of food quality, hygiene and Health & Safety.
• Create a fun, motivating work atmosphere where the team thrives.
• Engage with guests to exceed expectations and encourage repeat visits.
• Analyze performance and identify opportunities for improvement.

Skills

Leadership

Guest experience

Communication

Organization

Problem solving

Hands-on

Tools

Food Safety Standards

Job description

Slim Chickens UK & Europe is seeking a General Manager to lead daily operations, drive guest satisfaction, and grow sales across our busy restaurant in the Greater London area. You will coach a high-performing team, uphold food safety standards, and foster a vibrant, guest-centric culture.

We value hands-on leaders who can stay calm under pressure, communicate clearly, and continuously seek improvements to deliver memorable dining experiences.