Restaurant General Manager: Lead, Grow & Delight Guests

KFC South West; Exeter; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC in the United Kingdom is seeking a Restaurant General Manager to lead from the front, owning the restaurant, driving performance, and building a team that exceeds standards. You’ll manage KPIs, guest experience, and daily operations to keep everything running smoothly.

You’ll be responsible for creating memorable guest experiences, training and coaching staff, and maintaining a respectful, efficient work environment. A strong leadership presence is essential.

Qualifications

• You’ve managed teams before and know how to bring the best out of people.
• You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship and keep operations efficient, clean, and compliant—even in chaos.

Responsibilities

• Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

Skills

Leadership

People management

Operations management

Job description

KFC in the United Kingdom is seeking a Restaurant General Manager to lead from the front, owning the restaurant, driving performance, and building a team that exceeds standards. You’ll manage KPIs, guest experience, and daily operations to keep everything running smoothly.

You’ll be responsible for creating memorable guest experiences, training and coaching staff, and maintaining a respectful, efficient work environment. A strong leadership presence is essential.