Restaurant General Manager – Lead, Grow & Delight Guests

Harri; Dunfermline; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Salary £38k-£42k

Bonus

Extra holiday

Life assurance

Free chicken & chips every shift

Staff discount 25%

Gym discounts

High street perks & cashback

Wellbeing support

Job summary

KFC in the United Kingdom is seeking a Restaurant General Manager to lead day‑to‑day operations, drive performance, and build a high‑performing team. You will own the numbers, the guest experience, and the overall vibe of the restaurant.

The role emphasizes coaching and developing staff, maintaining compliance and standards, and delivering a memorable guest journey across every shift.

Qualifications

• Experience leading a restaurant or large team in a fast‑paced environment.
• Ability to train, coach and motivate staff to raise performance.
• Strong focus on achieving KPIs, guest satisfaction and operational standards.

Responsibilities

• Lead like you mean it — own restaurant performance and vibe.
• Build a team worth following through training and development.
• Smash the targets by driving shift KPIs and consistency.
• Keep admin tight: rosters, stock, reporting, and compliance.
• Create unforgettable guest experiences that convert first-timers to regulars.

Skills

Team leadership

Coaching

Operations management

Guest experience

Job description

KFC in the United Kingdom is seeking a Restaurant General Manager to lead day‑to‑day operations, drive performance, and build a high‑performing team. You will own the numbers, the guest experience, and the overall vibe of the restaurant.

The role emphasizes coaching and developing staff, maintaining compliance and standards, and delivering a memorable guest journey across every shift.