Restaurant General Manager: Lead, Elevate, Delight Guests

Kentucky Fried Chicken (KFC); Chelmsford; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

Staff discount 25%

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC in Chelmsford seeks a Restaurant General Manager to lead from the front, own the restaurant's performance, and create an environment where guests and the team thrive. You will build and coach a high-performing team, manage operations, rosters, stock and reporting, and drive guest experiences that turn first-time visitors into regulars.

Join a culture where ambition grows, careers build, and being yourself is encouraged while delivering exceptional service and operational excellence.

Qualifications

• Experience leading and developing teams in a fast-paced restaurant environment.
• Ability to manage store operations, rostering, stock, and reporting.
• Proven track record of driving KPI performance and guest satisfaction.

Responsibilities

• Lead like you mean it and own restaurant performance.
• Build and coach a high-performing team to exceed standards.
• Own KPIs and drive targets across each shift.
• Oversee admin, rosters, stock, and reporting to ensure smooth operations.
• Create memorable guest experiences to convert first-time visitors into regulars.

Skills

Team leadership

Performance management

Operations management

Job description

KFC in Chelmsford seeks a Restaurant General Manager to lead from the front, own the restaurant's performance, and create an environment where guests and the team thrive. You will build and coach a high-performing team, manage operations, rosters, stock and reporting, and drive guest experiences that turn first-time visitors into regulars.

Join a culture where ambition grows, careers build, and being yourself is encouraged while delivering exceptional service and operational excellence.