Restaurant General Manager: Lead, Coach & Exceed KPIs

Kentucky Fried Chicken (KFC); Cherwell District; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips each shift

25% staff discount

Gym discounts

200+ perks & cashback

Wellbeing support

Job summary

Kentucky Fried Chicken (KFC) is seeking a hands-on Restaurant Leader in the United Kingdom to take full ownership of the store’s performance and guest experience. You will train and motivate a team to exceed standards while managing rosters, stock, and reporting to keep operations running smoothly.

You will drive KPI performance, foster a positive culture, and create moments that turn first-time guests into regulars.

Qualifications

• Experience leading teams and driving performance in a fast-paced environment.
• Proven ability to train, coach and develop people to raise standards.
• Strong operations mindset with focus on efficiency, compliance and accuracy.

Responsibilities

• Lead from the front with full ownership of the restaurant and drive performance.
• Build and coach a high-performing team to exceed targets.
• Own KPIs, shift-by-shift delivery and guest satisfaction.
• Maintain rosters, stock, reporting and admin to keep operations smooth.
• Create memorable guest experiences that turn first-time visitors into regulars.

Skills

Leadership

Team Management

Operations

Performance

Guest Experience

Job description

Kentucky Fried Chicken (KFC) is seeking a hands-on Restaurant Leader in the United Kingdom to take full ownership of the store’s performance and guest experience. You will train and motivate a team to exceed standards while managing rosters, stock, and reporting to keep operations running smoothly.

You will drive KPI performance, foster a positive culture, and create moments that turn first-time guests into regulars.