Restaurant General Manager - Launch Site, High-Volume Arena

Maki & Ramen; Leicester; On-site; GBP 32,000 - 33,000; Full time

Benefits offered by this job

Discounted or free food

Employee discount

Sick pay

Store discount

Job summary

Maki & Ramen in Leicester is recruiting a Restaurant Assistant General Manager to lead the launch of our new site. You will oversee day-to-day operations, drive guest service excellence, and manage a large team during events.

The role offers a competitive salary, tips on top, and a busy, dynamic environment. We value strong leadership, commercial awareness, and a hands-on approach to delivering memorable dining experiences.

Qualifications

• Experience in high-volume restaurant operations and events.
• Strong leadership and clear communication under pressure.
• Good commercial sense with ability to interpret basic KPIs.
• Resilient, adaptable and capable of maintaining quality.
• Commitment to delivering a premium guest experience.

Responsibilities

• Oversee all aspects of restaurant operations during high-traffic events.
• Lead and develop a large team to uphold service standards.
• Drive revenue and control costs with P&L awareness.
• Ensure health & safety, licensing and food hygiene compliance.
• Coordinate with arena stakeholders to maintain guest experience during peak periods.

Skills

High-volume operations

Leadership

Analytical acumen

Resilience

Guest experience

Education

Food Safety Level 2

Food Allergen Training

Personal Licence Holder

Job description

Maki & Ramen in Leicester is recruiting a Restaurant Assistant General Manager to lead the launch of our new site. You will oversee day-to-day operations, drive guest service excellence, and manage a large team during events.

The role offers a competitive salary, tips on top, and a busy, dynamic environment. We value strong leadership, commercial awareness, and a hands-on approach to delivering memorable dining experiences.