Restaurant General Manager (Full Time, Permanent) - West End Restaurant

Haskins Garden Centres Ltd; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-owned garden centre in Southampton is seeking a Restaurant General Manager to lead a large team in delivering exceptional dining experiences. You will manage staffing, achieve sales targets, and ensure health and safety standards. Ideal candidates will have strong leadership and customer service skills, with a proven background in high-turnover food service management. Competitive salary and generous benefits are offered.

Benefits

Generous Company Discount scheme

Retail discounts

Cycle Scheme

Health Cash Plan

Paid Charity Day

Wellbeing support

Company pension scheme

Free on-site parking

Up to 38 days of Holiday

Uniform provided

Qualifications

• Outstanding leadership skills and experience in high volume food service management.
• Excellent customer service and communication skills.
• Knowledge of health and safety/food hygiene legislation.

Responsibilities

• Lead and manage front of house and kitchen teams.
• Achieve sales targets and manage staffing levels.
• Accountable for health and safety within the restaurant.

Skills

Leadership skills

Customer service

Communication skills

Job description

Restaurant General Manager

We are recruiting a Restaurant General Manager for our West End Restaurant on a full-time, permanent Basis, working 38 hours per week including alternate weekends.

Pay Rate from £41,000 per annum D.O.E

Haskins Garden Centres

Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant.

We constantly strive to improve the service and experience we offer our customers, thats why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team

The role of Restaurant General Manager

As the Restaurant General Manager, you will lead a large restaurant team to deliver exceptional standards, achieve targets, and develop the team to provide excellent customer service. You will understand the team are key to your success and will develop their skill levels to ensure the achievement of budgeted sales and margins.

You will be required to manage and deliver the induction and training of all new catering staff as well as identifying individuals needs and actively supporting learning and development plans.

Key Responsibilities Include

• Lead and manage the front of house and kitchen teams
• Achieve sales targets, manage margin, and reduce waste
• Monitor and control staffing levels in response to trading environments
• Accountable for all people processes including recruitment, induction and performance management
• Develop the Assistant Restaurant Manager and Supervisors to ensure succession within your team
• Work as part of the overall Garden Centre senior management team, acting as duty manager and supporting your colleagues on the retail side of the centre
• Accountable for all health and safety within the restaurant, ensuring the highest standards are embedded throughout the team and areas
  
  

About You

This role is ideal for an individual that demonstrates outstanding leadership skills and has previous large volume and high turnover food service-related management experience. Excellent customer service and communication skills are essential with a working knowledge of health are safety/food hygiene legislation also required.

In Return We Provide

• Generous Company Discount scheme
• Retail discounts, saving money on day-to-day spending, days out, and gifts
• Cycle Scheme, helping spread the cost of a bike and saving on tax
• Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more
• Time off to support local charities, with an annual paid Charity Day
• Wellbeing support with Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family
• Company pension scheme for eligible employees
• Free on-site parking
• Up to 38 days of Holiday (pro-rata)
• Uniform provided
  
  

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