Restaurant General Manager — Drive Excellence & Growth

POPEYES UK CHICKEN & PIZZA LTD; Cardiff; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

10% performance bonus

£1000 management referral bonus

30 days holiday + extra birthday day</

Private healthcare

Free meals on shift + discount whenOff

Employee perks including gym discount,

company car scheme

tech discount scheme

Popeyes University learning platform

Job summary

Popeyes UK&I is seeking an experienced Restaurant General Manager to take full ownership of a Cardiff restaurant. You’ll lead a fast-paced team to deliver high standards in people, sales, profit and guest experience.

The role requires proven QSR leadership, P&L accountability, staffing, and a drive to build talent. Stand out by scaling operations, ensuring safety and quality, and delivering exceptional guest service.

Qualifications

• Proven experience as a General Manager in a branded, high-volume QSR or fast-casual restaurant.
• Ability to deliver quality, safety and cleanliness standards at all time.
• Track record of hitting sales targets, managing P&L, and controlling costs.
• Experience with labour scheduling, stock management, and inventory systems.
• Strong people leadership, you've built teams and developed future talent.
• Experience in new-site openings or multi-site environments is beneficial.
• The ability to adapt and thrive in a fast-paced, ever-changing environment.

Responsibilities

• Ensure compliance with food safety (HACCP), health & safety, and employment legislation.
• Full accountability for your restaurant’s performance, inc P&L, sales, labour, food cost, audit and brand standards.
• Support and develop your team to grow their careers and unleash their potential.
• Deliver Popeyes' food quality, speed of service, and guest experience standards.
• Own recruitment, development plans, and succession planning for your site.
• Control stock, inventory, ordering, and waste to target.
• Build rotas that balance availability, labour budgets, and peak trade.
• Review performance data to identify opportunities and take action.
• Bring the Fun and keep the energy high, the service smooth, and the culture poppin.

Skills

General Manager experience

People leadership

P&L management

Labour scheduling

Stock management

Quality and safety focus

Multi-site / new-site openings

Tools

POS systems

Inventory management software

Job description

Popeyes UK&I is seeking an experienced Restaurant General Manager to take full ownership of a Cardiff restaurant. You’ll lead a fast-paced team to deliver high standards in people, sales, profit and guest experience.

The role requires proven QSR leadership, P&L accountability, staffing, and a drive to build talent. Stand out by scaling operations, ensuring safety and quality, and delivering exceptional guest service.