Restaurant & Events Supervisor - Manchester

Legends Global; Manchester; On-site; GBP 23,000 - 32,000; Full time

Job summary

Legends Global, at The Bridgewater Hall in Manchester, seeks a Restaurant & Events Supervisor to support the Food & Beverage Management Team in delivering catering, bar and hospitality services across events and daily operations.

You will supervise front-line teams, ensure safety and standards, assist with recruitment and training, and coordinate with internal stakeholders to plan and deliver exceptional guest experiences.

Qualifications

• Leadership and team supervision experience.
• Strong customer service and communication skills.
• Ability to perform under pressure and manage multiple priorities.

Responsibilities

• Support delivery of F&B operations across events, conferences, and daily operations.
• Provide operational supervision and cover as Duty Manager when required.
• Lead and support front-line catering teams, assisting with recruitment, induction and training.
• Coordinate with internal departments and event stakeholders to plan and deliver catering requirements.
• Maintain compliance with food safety, allergens, health and safety and company procedures.
• Manage stock ordering, cash handling and till reconciliation to support efficiency.

Skills

Leadership

Team supervision

Customer service

Communication

Work under pressure

Organisational skills

Cash handling

Job description

The Restaurant & Events Supervisor supports the Food & Beverage Management Team in delivering high-quality catering, bar and hospitality services across events, conferences and day-to-day operations. The role is responsible for supervising front-line teams, ensuring operational standards, compliance and customer service excellence, while supporting the efficient delivery of food and beverage operations across the venue. The Responsibilities

• Support the delivery of food and beverage operations across events, conferences, caf s, bars and restaurants, ensuring a consistently high standard of customer service.
• Provide operational supervision and duty management cover, acting as the Bars & Catering Duty Manager when required and supporting the wider management team.
• Lead and support front-line catering teams, acting as a key point of contact for staff and assisting with recruitment, induction, training and ongoing development.
• Coordinate with internal departments and event stakeholders to ensure catering and hospitality requirements are effectively planned and delivered.
• Maintain compliance with food safety, allergen, health and safety and company procedures, ensuring standards are consistently applied across all areas.
• Manage operational controls, including stock ordering and monitoring, cash handling and till reconciliation, while supporting the overall efficiency of the Food & Beverage function. Experience within a food and beverage, hospitality, catering or event operations environment.
• Understanding of bar, catering and hospitality operations within a customer-facing venue.
• Working knowledge of food hygiene, allergen management and health and safety requirements.

Skills & Capabilities

• Strong leadership and team supervision skills, with the ability to motivate and support staff.
• Excellent customer service and communication skills.
• Ability to work effectively under pressure and manage multiple priorities during busy events.
• Strong organisational and problem-solving skills with attention to detail.
• Confident handling cash, stock management and operational administration.

Desirable

• Previous supervisory experience within a venue, hospitality, catering or events environment.
• Food Hygiene and/or Licensing qualifications.
• Experience working in large-scale event, conference or entertainment venues. At the heart of Manchester's cultural life, The Bridgewater Hall is an internationally celebrated concert venue built for musical brilliance. Opened in 1996 by Queen Elizabeth II and The Duke of Edinburgh, it delivers over 300 unforgettable performances each year, spanning classical masterpieces to contemporary world music. A place where artists inspire and audiences connect; The Bridgewater Hall is proudly operated by Legends Global., At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.