Food & Beverage Assistant

Utilita Arena; Manchester; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive rate of pay

Flexible working shifts

Fortnightly pay

Sociable workforce

Growth opportunities

Job summary

Legends Global is seeking a Food & Beverage Assistant for The Bridgewater Hall in Manchester to deliver exceptional hospitality at concerts and events. You will work across bars, kiosks and hospitality areas to ensure guests enjoy a memorable visit.

Ideal candidates thrive in a fast-paced environment, enjoy interactions with guests, and can provide outstanding service with a positive attitude. Flexible shifts and opportunities within Legends Global are available.

Qualifications

• Previous experience in food and beverage service or customer-facing environments.
• Passion for delivering outstanding customer service.
• Friendly, approachable communication and relationship-building.
• Understanding of food hygiene and safety standards, or willingness to train.
• Positive attitude and strong team ethic in fast-paced settings.

Responsibilities

• Prepare and serve beverages, food, and snacks while maintaining quality and presentation.
• Deliver excellent customer service and promote products and offers.
• Process orders and payments accurately using till and POS systems.
• Maintain clean, safe, and organized work areas; respond to spills and hazards.
• Collaborate with colleagues to create a welcoming guest experience at events.

Skills

Food & beverage service

Customer service

Communication

Job description

The Venue

At the heart of Manchester’s cultural life, The Bridgewater Hall is an internationally celebrated concert venue built for musical brilliance. Opened in 1996 by Queen Elizabeth II and The Duke of Edinburgh, it delivers over 300 unforgettable performances each year, spanning classical masterpieces to contemporary world music. A place where artists inspire and audiences connect; The Bridgewater Hall is proudly operated by Legends Global.

The Role

As a Food & Beverage Assistant, you will play an important role in delivering exceptional hospitality experiences to guests attending concerts, events and performances at one of Manchester's most iconic venues. Working across bars, kiosks and hospitality areas, you will help create a welcoming atmosphere, provide outstanding service and ensure guests have an enjoyable experience throughout their visit.

This role is ideal for individuals who enjoy working in a fast-paced environment, thrive on engaging with customers and are looking for flexible work within the hospitality and live events industry.

The Responsibilities

• Prepare and serve a range of alcoholic and non-alcoholic beverages, food and snacks while maintaining high standards of quality and presentation.


• Deliver excellent customer service by engaging with guests, responding to enquiries and promoting current products and offers.


• Process orders and payments accurately using till and point-of-sale systems.


• Maintain clean, safe and organised work areas, responding promptly to spills and potential health and safety hazards.


• Work collaboratively with colleagues to create a welcoming atmosphere and ensure an exceptional guest experience at every event.

What we're looking for

• Previous experience in food and beverage service, hospitality, events or another customer-facing environment.


• A passion for delivering outstanding customer service and creating memorable experiences for guests.


• Friendly, approachable and professional communication skills, with the ability to build positive relationships with customers and colleagues.


• An understanding of food hygiene and safety standards, or a willingness to undertake training where required.


• A positive attitude, strong team ethic and the ability to work effectively in a fast-paced environment.

What's in it for you?

Competitive Rate of Pay – Earn a strong hourly rate for your work.

Flexible Working – Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance.

Fortnightly Pay – Get paid every two weeks for the shifts you’ve worked.

Sociable Workforce – Join a diverse and friendly team from across the city. Our casual workforce forms the heart of what we do – it’s a great environment to meet people, make friends, and be part of exciting live events.

Opportunities to Grow – Gain valuable experience in the live events industry and access to opportunities across Legends Global.

Recruitment Process Outlined

• You will be invited into our venue for one of our Recruitment days for you to showcase what you can do!

Please Note: We are looking for people to join us as soon as possible, ahead of our busy September calendar. As a result, we will be holding interviews at The Bridgewater Hall on Wednesday 12th & Thursday 13th August, followed by an induction on Thursday 27th August.

Any offer will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.

Inclusive Workplace

At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.