Restaurant & Events Supervisor

Legends Global (Europe); Manchester; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

25 Days Annual Leave

Life Assurance

5% Pension Contribution

Healthshield Cover

Employee Assistance Programme

Eye Care Support

Cycle to Work Scheme

Employee Referral Scheme

Job summary

Legends Global operates The Bridgewater Hall in Manchester, delivering top-tier catering, bar and hospitality services across events and conferences. The Restaurant & Events Supervisor supports the F&B Management Team and leads front-line teams to maintain high service standards.

You will ensure food and beverage operations run smoothly during busy events, manage duty manager coverage, handle recruitment and training, and maintain health and safety compliance while delivering exceptional

Qualifications

• Experience in food & beverage, hospitality or events operations.
• Customer-facing venue experience with strong service standards.
• Knowledge of food hygiene, allergen management and safety basics.

Responsibilities

• Support delivery of food & beverage ops across events, conferences, cafés, bars and restaurants.
• Provide duty management cover and supervise front-line teams.
• Lead staff recruitment, induction, and ongoing training.
• Coordinate with internal teams to plan catering requirements.
• Maintain compliance with food safety, allergens, health & safety, and procedures.
• Manage stock, cash handling and till reconciliation while ensuring efficiency.

Skills

Food & Beverage operations supervision

Staff supervision

Customer service

Communication

Cash handling

Stock management

Operational administration

Job description

The Venue

At the heart of Manchester’s cultural life, The Bridgewater Hall is an internationally celebrated concert venue built for musical brilliance. Opened in 1996 by Queen Elizabeth II and The Duke of Edinburgh, it delivers over 300 unforgettable performances each year, spanning classical masterpieces to contemporary world music. A place where artists inspire and audiences connect; The Bridgewater Hall is proudly operated by Legends Global.

The Venue

At the heart of Manchester’s cultural life, The Bridgewater Hall is an internationally celebrated concert venue built for musical brilliance. Opened in 1996 by Queen Elizabeth II and The Duke of Edinburgh, it delivers over 300 unforgettable performances each year, spanning classical masterpieces to contemporary world music. A place where artists inspire and audiences connect; The Bridgewater Hall is proudly operated by Legends Global.

The Role

The Restaurant & Events Supervisor supports the Food & Beverage Management Team in delivering high-quality catering, bar and hospitality services across events, conferences and day-to-day operations. The role is responsible for supervising front-line teams, ensuring operational standards, compliance and customer service excellence, while supporting the efficient delivery of food and beverage operations across the venue.

The Responsibilities

• Support the delivery of food and beverage operations across events, conferences, cafés, bars and restaurants, ensuring a consistently high standard of customer service.
• Provide operational supervision and duty management cover, acting as the Bars & Catering Duty Manager when required and supporting the wider management team.
• Lead and support front-line catering teams, acting as a key point of contact for staff and assisting with recruitment, induction, training and ongoing development.
• Coordinate with internal departments and event stakeholders to ensure catering and hospitality requirements are effectively planned and delivered.
• Maintain compliance with food safety, allergen, health and safety and company procedures, ensuring standards are consistently applied across all areas.
• Manage operational controls, including stock ordering and monitoring, cash handling and till reconciliation, while supporting the overall efficiency of the Food & Beverage function.

Experience & Knowledge

• Experience within a food and beverage, hospitality, catering or event operations environment.
• Understanding of bar, catering and hospitality operations within a customer-facing venue.
• Working knowledge of food hygiene, allergen management and health and safety requirements.

Skills & Capabilities

• Strong leadership and team supervision skills, with the ability to motivate and support staff.
• Excellent customer service and communication skills.
• Ability to work effectively under pressure and manage multiple priorities during busy events.
• Strong organisational and problem-solving skills with attention to detail.
• Confident handling cash, stock management and operational administration.

Desirable

• Previous supervisory experience within a venue, hospitality, catering or events environment.
• Food Hygiene and/or Licensing qualifications.
• Experience working in large-scale event, conference or entertainment venues.

What can we offer?

• 25 Days Annual Leave – Work hard, rest well.
• Life Assurance – Peace of mind knowing your loved ones are protected.
• 5% Pension Contribution – Helping you prepare for a bright future.
• Healthshield Cover – Support with dental, physio, counselling and more for you and your children.
• Employee Assistance Programme – AXA Health support whenever you need it.
• Eye Care Support – Vouchers and contributions towards glasses.
• Cycle to Work Scheme – A greener, healthier commute.
• Employee Referral Scheme – Recommend great people and get rewarded.

Recruitment Process Outlined

• 1st Stage - Interview at the venue with F&B Management Team

Any offer of employment will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.

Inclusive Workplace

At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.