Restaurant & Bar Team Member

Surya Hotels; Colchester; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Tronc tips

Annual leave up to 33 days

Flexible hours

Meal & stay discounts

On-site parking

Employee Assistance Program

Wage access on demand

Development programmes

Apprenticeships

Bike to work

Discounts

Pension

AE Pension

Job summary

The George Hotel in Colchester is seeking a Restaurant & Bar Team Member to join our lively team on the floor. You will take orders, serve meals and drinks, and help guests enjoy a memorable visit.

We value enthusiasm, curiosity, and a can-do attitude, with opportunities to learn spirits, wines, and coffee service while supporting events and daily service. Join us for flexible hours and a supportive team environment.

Qualifications

• No formal qualifications required; eager to learn about food and drink.
• Willingness to work varied shifts including weekends.
• Strong communication and guest service mindset.
• Ability to thrive in a fast-paced hospitality environment.

Responsibilities

• Take orders from guests and serve food and drinks.
• Process payments accurately and efficiently.
• Ensure guests have an excellent overall experience.
• Assist with bar and coffee preparation as needed.
• Support events, functions and other F&B requirements.

Skills

Customer service

Cash handling

Team player

Communication skills

Enthusiastic learner

Job description

This is a great opportunity to take the first steps in your hospitality career andwork as part of our Restaurant & Bar Team at The George Hotel, Colchester. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values.

We’re looking for a Restaurant & Bar Team Member that bring energy, curiosity and a can‑do spirit. Someone who loves the buzz of service and the joy of making someone’s day.

The George Hotel, located on Colchester High Street in Essex, has been at the heart of England’s oldest recorded town for over 500 years. The hotel offers 49 heritage rooms and suites, alongside 44 contemporary bedrooms in St Nicholas’ House, and features a welcoming restaurant and bar for guests and locals to enjoy.

How you'll bring the magic to the floor being part our Restaurant & Bar Team Member:

• Has a positive, can‑do attitude towards customers and other team.
• A genuine enthusiasm for learning about all things food and drink — including spirits, wines, cocktails, and delivering the “perfect serve”.
• A willingness to understand different food styles and service standards, learn the menus, and confidently explain dishes to customers.
• Strong communication skills and enjoyment of interacting with guests in a lively, fast‑paced environment.
• The ability to deliver great service — taking orders, serving food and drink, processing payments, and ensuring every guest has an excellent experience.
• Commitment to meeting site service standards and working effectively as part of the team.
• A developing or good understanding of preparing coffees and serving alcohol and wine in both bar and restaurant settings.
• Availability to work opening and closing shifts, including weekends and bank holidays on a pro‑rata basis.
• A willingness to continue your development through in‑house and external training sessions.
• Helping with events, functions and other F&B requirements

Benefits of joining our Restaurant & Bar Team:

• Tronc - TIPS !!
• Increasing annual leave – up to 33 days!
• Flexible working hours
• Up to 50% off meals and stays across our UK hotels
• On site parking - where available
• 24/7 Employee Assistance Programme – support whenever you need it
• Stream access – draw or save your wages as you earn!
• Development programmes to help you rise into a true 'Hospitality Superstar'
• Apprenticeships, training and internal promotion opportunities
• Bike to work scheme
• Retail and supermarket discounts
• AE Pension

As a Company within Flying Trade Group's family of businesses we own and run 15 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us!