F&B Assistant

Surya Hotels; Colchester; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Tronc - Tips

Flexible working hours

Up to 50% off meals and stays acrossUK

On site parking

24/7 Employee Assistance Programme

Staff discount: retail and hotels

Job summary

The George Hotel in Colchester is seeking a Restaurant & Bar Team Member to join the team on the floor. You will take orders, serve food and drinks, and help deliver an outstanding guest experience in a lively setting.

We value energy, curiosity and a can-do spirit, with opportunities to develop through in-house training and events support across our bar and restaurant.

Qualifications

• Friendly, energetic approach with a genuine interest in food and drink.
• Strong customer focus and willingness to learn menus and service standards.
• Clear communication and ability to engage guests in a fast-paced setup.
• Flexibility to work opening/closing shifts, including weekends and bank holidays.

Responsibilities

• Take orders from guests and serve food and drinks.
• Process payments and ensure accurate billing.
• Deliver an excellent guest experience and handle inquiries.
• Support events and other F&B requirements as needed.
• Maintain standards and work well within the team on busy service evenings.

Skills

Positive attitude

Customer service

Communication skills

Teamwork

Willingness to learn

Job description

This is a great opportunity to take the first steps in your hospitality career andwork as part of our Restaurant & Bar Team at The George Hotel, Colchester. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values.

We’re looking for a Restaurant & Bar Team Member that bring energy, curiosity and a can‑do spirit. Someone who loves the buzz of service and the joy of making someone’s day.

The George Hotel, located on Colchester High Street in Essex, has been at the heart of England’s oldest recorded town for over 500 years. The hotel offers 49 heritage rooms and suites, alongside 44 contemporary bedrooms in St Nicholas’ House, and features a welcoming restaurant and bar for guests and locals to enjoy.

How you'll bring the magic to the floor being part our Restaurant & Bar Team Member:

• Has a positive, can‑do attitude towards customers and other team.
• A genuine enthusiasm for learning about all things food and drink — including spirits, wines, cocktails, and delivering the “perfect serve”.
• A willingness to understand different food styles and service standards, learn the menus, and confidently explain dishes to customers.
• Strong communication skills and enjoyment of interacting with guests in a lively, fast‑paced environment.
• The ability to deliver great service — taking orders, serving food and drink, processing payments, and ensuring every guest has an excellent experience.
• Commitment to meeting site service standards and working effectively as part of the team.
• A developing or good understanding of preparing coffees and serving alcohol and wine in both bar and restaurant settings.
• Availability to work opening and closing shifts, including weekends and bank holidays on a pro‑rata basis.
• A willingness to continue your development through in‑house and external training sessions.
• Helping with events, functions and other F&B requirements

Benefits of joining our Restaurant & Bar Team:

• Tronc - TIPS !!
• Increasing annual leave – up to 33 days!
• Flexible working hours
• Up to 50% off meals and stays across our UK hotels
• On site parking - where available
• 24/7 Employee Assistance Programme – support whenever you need it
• Stream access – draw or save your wages as you earn!
• Development programmes to help you rise into a true 'Hospitality Superstar'
• Apprenticeships, training and internal promotion opportunities
• Bike to work scheme
• Retail and supermarket discounts
• AE Pension

As a Company within Flying Trade Group's family of businesses we own and run 15 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us!