Restaurant & Bar Supervisor

Richmond Hill Hotel; Greater London; On-site; GBP 29,000 - 35,000; Full time

Job summary

An independent hotel in London seeks an enthusiastic Restaurant & Bar Supervisor to enhance guest experiences. The role involves supervising daily operations, ensuring high standards of service, and training team members. Candidates should have prior restaurant experience, a strong leadership ability, and a positive attitude. This position offers a competitive salary, various perks, and opportunities for career development in a progressive environment.

Benefits

Competitive salary

Monthly service charge

Access to online perks

Extra holiday days

Salary sacrifice schemes

Free gym access

Meals on duty

On-site parking

Career development opportunities

Refer-a-friend incentives

Hotel recognition programmes

Flexible working patterns

Qualifications

• Previous restaurant experience is essential.
• Passionate about providing excellent service.
• Positive can-do attitude and strong organizational skills.

Responsibilities

• Supervise and support the restaurant and bar team.
• Ensure compliance with health, safety, and licensing regulations.
• Handle guest feedback promptly and professionally.

Skills

Leadership

Organizational skills

Customer service

Creativity

Job description

Responsibilities

Supervise and support the restaurant and bar team to deliver excellent service.

• Assist with training, coaching, and developing team members.
• Ensure compliance with health & safety, hygiene, and licensing regulations.
• Oversee daily operations, including opening, closing, and stock management.
• Support management in achieving financial and operational targets.
• Handle guest feedback promptly and professionally.

We're looking for an enthusiastic and experienced Restaurant & Bar Supervisor – someone committed to delivering personalised service, going the extra mile, and creating special moments that make a stay unforgettable.

Qualifications

• A hands‑on leader with previous restaurant experience.
• Someone passionate about people – both guests and team members.
• Strong organisational skills with a positive, can‑do attitude.
• A creative thinker who loves to go above and beyond to surprise and delight guests.

You'll play a key role in supporting the day‑to‑day operations of the restaurant and bar, while inspiring your team to consistently exceed guest expectations with warmth, care, and attention to detail.

Benefits

• Competitive salary of up to £29,238.40, plus a monthly service charge of approximately £600‑£700.
• Access to hundreds of online perks and discounts.
• An extra day's holiday for every year you work with us (up to 5 additional days).
• Salary sacrifice schemes to help you purchase a bike, laptop, or gym membership.
• Free use of our on‑site gym, meals on duty, and on‑site parking.
• Bespoke career development through internal and external training opportunities.
• Refer‑a‑friend scheme with incentives of up to £500.
• Hotel recognition programme, including Employee of the Month, Manager of the Quarter, long service awards, and reward payments.
• Flexible working patterns – and much more.

Additional Information

Please note: You must have the legal right to live and work in the UK. We are unable to offer Skilled Worker sponsorship.

We're looking for an exceptional Restaurant & Bar Supervisor to join our team at Richmond Hill Hotel, an independent Georgian gem overlooking London's greenest borough. Just a stone's throw from the Royal Park, we're where city buzz meets leafy calm. Our people are at the heart of everything we do, and their warmth, energy, and creativity have earned us a place on The Sunday Times' and The Caterer's lists of top industry employers. Our culture? Award‑winning, progressive, and delightfully independent. The building might be historic, but our thinking isn't. We're refreshingly free‑spirited and like to do things differently – from our paint to our people. Here, being yourself isn't just encouraged; it's essential. We believe real luxury is found in thoughtful touches, genuine care, and attention to detail – the things that make guests feel truly special.