Restart Employment Coach

Twin Group; Leicester; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading company in employment services is seeking a Restart Employment Coach to support clients in securing sustainable employment. The role involves managing caseloads, providing tailored job search assistance, and developing relationships with local stakeholders. Ideal candidates will have strong customer service skills and experience in a target-driven environment, with a commitment to helping others succeed.

Benefits

Up to 25 days annual leave + bank holidays

Birthday Day off

Long service awards

Sabbatical Leave

Pension contributions

Career development opportunities

Ability to purchase additional annual leave

Death in service benefit

Employee Assistance Programme

Dynamic and supportive working environment

Qualifications

• Experience in employability, advice, and guidance is highly desirable.
• Experience within a target-driven environment.
• Knowledge of the recruitment industry.

Responsibilities

• Manage a caseload of referred customers to help them gain employment.
• Provide advice on self-employment and signpost to specialist agencies.
• Co-produce tailored Action Plans to enable positive progression.
• Provide support in job search and interview preparation.
• Understand the local labour market to source job opportunities.
• Develop relationships with stakeholders to maximize job opportunities.

Skills

Customer service skills

Motivational advising

Problem-solving

Target-driven

Job description

Restart Employment Coach
Salary up to £31,000.00 per annum, experience dependent
Leicester

As a Restart Employment Coach, you will support our clients to assist them on their journey to secure sustainable employment.
You already have excellent customer service skills, you are target-driven, and a motivational adviser, able to guide, inspire, and encourage individuals.With a high level of initiative, motivation and being able to seek out solutions to problems, in a pressured environment.

Key Responsibilities:

• Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers in gaining employment.
• Where required, provide appropriate advice and guidance on the basics of self-employment and signpost customers to specialist agencies that can further support customers in respect to self-employment.
• Co-produce personalised, tailored Action Plans featuring SMART targeting to enable positive and timely progression.
• Provide tailored support in all aspects of job search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment.
• Fully understand the local labour market to source suitable job opportunities.
• Develop relationships with key stakeholders to maximise job opportunities, i.e., a federation of small businesses, a chamber of commerce, and JCP partners.

Skills & Experience:

• Demonstrable experience in employability, advice and guidance is highly desirable.
• Experience within a target-driven environment.
• Knowledge of the recruitment industry.
• Basic understanding of self-employment.

Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services. We offer a diverse number of life-enhancing services to our clients, and every member of our team is essential in achieving this.

Benefits:up to 25 days annual leave + bank holidays - Birthday Day off - long service awards - sabbatical Leave - Pension contributions - Career development opportunities - ability to purchase additional annual leave per year - Death in service benefit - Employee Assistance Programme – dynamic and supportive working environment, plus more.

The successful candidate must be able to work in the UK.
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself.

• All gaps in CVs must be explained satisfactorily.
• Proof of identity and qualifications will be required.
• Successful candidates will be required to complete a one-hour on-line safeguarding training prior to commencing employment.

We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

Disability Confident Employer
Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.
If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.
We ask all applicants if they want to be considered under this scheme. By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed.

Access to Work Scheme
You can apply for Access to Work if you need support to get back to work.You can apply using the online service or apply by phoning Jobcentre Plus on:Telephone:[phone]or Textphone:0800 121 7579