Employability Coach (Restart)

Groundwork West Midlands; Dudley; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join Groundwork West Midlands as an Employability Coach, where you'll actively support individuals in overcoming barriers to employment. The role is focused on helping customers navigate the job market by developing personalized action plans and collaborating with employers. Enjoy a family-friendly work environment with flexible hours, competitive salary, and various benefits.

Benefits

Flexible working hours

Health cash plan scheme

Generous workplace pension

Free refreshments

Qualifications

• Experience in a recruitment or sales environment is essential.
• Ability to manage a caseload and prioritize workloads.
• Strong communication skills for engaging with various stakeholders.

Responsibilities

• Support customers in securing sustainable employment.
• Engage with employers to identify job opportunities.
• Manage and monitor progress of customer cases efficiently.

Skills

Time Management

Relationship Building

Problem Resolution

Sales Experience

Coaching

Job description

Do you want to work in a role where you make a difference every day?As an Employability Coach you will be making a real difference by supporting our customers into employment.

We are looking for a highly motivated, target driven individual who has experience in a recruitment/sales environment.

This role involves working in a payment by results target driven environment so it is essential that you can manage your time and prioritise your workload effectively in order to meet given targets.

As part of this role you will:

• Work closely with external organisations to ensure you achieve referrals onto programme
• Assess, plan and regularly review with customers to ensure they have a bespoke plan for securing sustainable employment.
• Identify and deal with complex customer barriers to employment;
• Identify training and ‘route ways’ to employment;
• Support and manage a caseload of customers;
• Engage customers in activities and help them progress into sustainable employment;
• Establish and maintain relationships with individuals referred, undertaking interviews, compiling CV’s, support with applications forms etc;
• Seek out employment opportunities at new and existing sites of employment;
• Work collaboratively with the employer engagement officer to match customers to secured vacancies.
• Develop and maintain excellent relationships with partner organisations, employers and funding bodies;
• Maintain accurate and up to date records;
• Report regularly to your line manager on your performance.

At Groundwork West Midlands we pride ourselves in being a family friendly organisation and offer a competitive salary, flexible working hours, a health cash plan scheme, a generous workplace pension and free refreshments. We are committed to eliminating discrimination and encouraging diversity amongst our workforce.

If you are interested in applying then please send an up to date CV and covering letter stating how your experience/qualifications meet the requirements of this role to:[e-mail]

Key Tasks

1. Work in a target driven environment and manage time effectively to meet targets;

2. Maintain all relevant documentation in line with the relevant quality assurance procedures e.g. OFSTED, Skills Fund Agency as required;

3. Provide high quality employability-focused assessment, information, advice and guidance, striving to ensure that all GWWM customers are equipped to compete effectively in the job market;

4. Support and manage a caseload of customers to help them to progress into appropriate sustained employment.

5. Monitor, review and document progress with customers and other interested parties on an ongoing basis;

6. Source and generate employment and work placement opportunities for GWWM customers by contacting employers directly to promote our services;

7. Broker opportunities for individual customers by matching customer skills and experience to current vacancies, which could include acting as an advocate for the customers and/or arranging work trials with the recruiting employer;

8. Support customers and their employers, pre and post-employment, to ensure sustainability of employment through effective communication, monitoring of progress and problem resolution;

9. Develop and maintain excellent relationships with referral agencies, Job Centre Plus staff, employers and funding bodies, ensuring the highest quality of communication at all times;

10. Maintain up to date knowledge on the local labour market and skills gaps, utilising this knowledge to identify sector-specific routeways to meet employers’ needs;

11. Maintain accurate and up to date employer database and participant information systems on a daily basis;

12. Ensure accurate and timely completion of all paperwork and reports in line with funders and partners requirements;

13. Ensure recruitment and employment is undertaken within an appropriate equal opportunities framework;

For more information visit the link below

Employability Coach (Restart) - Groundwork