Response and Recovery Support Worker

Royal Devon; Barnstaple; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

Royal Devon University Healthcare NHS Foundation Trust in Barnstaple is seeking a Senior Healthcare Support Worker to deliver compassionate, patient-centered care across the North Devon area. You will provide personal care, monitor patients, and work with health and social care colleagues.

A full UK driving licence is required as you will visit patients at home. Both full-time and part-time on a 7-day rota are welcome.

Qualifications

• Kind and caring nature with patient and friendly demeanor.
• Excellent interpersonal and communication skills.
• Experience in healthcare settings is desirable.

Responsibilities

• Provide personal care to patients.
• Monitor patient condition and observe for changes.
• Collaborate with health and social care professionals to plan care.
• Travel across North Devon to patients' homes.

Skills

Compassionate

Interpersonal skills

Patient care

Communication skills

Job description

Are you passionate about people and looking to continue your career in healthcare? Or as you have some healthcare experience you are keen to join an innovative and dynamic NHS Trust that’s really going places? Join us as a Senior Healthcare Support Worker (SHCSW), get paid while you continue to learn and develop your career with the Royal Devon.

Every day, you will make a huge difference to the lives of the people we care for, delivering a high standard of care alongside your colleagues. Providing personal care, promoting nutritional needs, and assisting in the recovery and recuperation of patients on their journey to better health are just some aspects of this essential role

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

The team – Response and Recovery Team.

This is a permanent post however, both full time and part time applications are welcomed.

You will be travelling across a wide geographical area, covering the whole of North Devon, your base site will be located in Barnstaple.

It is essential that you have a kind and caring nature, are patient and able to offer a friendly smile. You must feel comfortable working on your own supported by a team of professional colleagues.

Duties will include provision of personal care, clinical duties where delegated, monitoring the patient’s condition and working with health and social care professionals to ensure that patients are safe and well at home. You will need great interpersonal and communication skills and be able to connect with individuals with varying levels of understanding.

Ideally candidates will have experience of working with frailty patients in the community setting, but this is not essential. You will also need to be competent with IT as electronic recording is an essential part of the role. You will be provided with a comprehensive induction programme including support to complete the National Care Certificate.

Please note, we are willing to take candidates on as a Band 2 developmental opportunity where the successful candidate would progress to Band 3 upon successful completion of required competencies.

You must have a full UK driver’s licence with access to your own vehicle (with appropriate business insurance) as you will be travelling to patient’s homes to care for them.

Our Better Together strategy sets out who we are as a new Trust, what we want to achieve over the next five years and how we will get there.

Our mission is to work together to help you to stay healthy and to care for you expertly and compassionately when you are not.

The strategy is supported by our C A R E objectives:

• Collaboration and partnerships
• A great place to work
• Recovering for the future
• Excellence and innovation

And our values which guide the way we are going to achieve our ambition and reflect our culture: Compassion, Integrity, Inclusion and Empowerment.

Please Note, the Job Description is subject to matching and as such the Job Description may change.

Working Pattern: The service operates on a 7-day rota system between 07:00 - 22:00, including evenings, weekends and Bank Holidays. Depending on your shift pattern and working hours, you may also receive additional enhancements to your pay. Please Note, there are full and part time positions available.

Interview Date: To Be Confirmed

For further information please contact:Katie Pollard, Response and Recovery Team Manager on 07552254608 or [e-mail].

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation TrustandNorthern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

• Salary Band 3: £25,760 - £27,476 per annum pro rata
• Frequency Annual
• Vacancy Reference 185-118464-14260
• Contract Type Permanent
• Closing Date 1 October, 2026
• Job Category Healthcare Assistant
• Staff Group Additional Clinical Services