Response and Recovery Support Worker

Cardiff and Vale University Health Board; Barnstaple; On-site; GBP 21,000 - 28,000; Full time

Job summary

Royal Devon University Healthcare NHS Foundation Trust is hiring a Senior Healthcare Support Worker to provide compassionate, patient-centered care. You will work with a multidisciplinary team, perform delegated clinical duties, and support patients on their recovery journey.

A National Care Certificate is encouraged and IT skills with electronic recording are essential. There are full and part-time roles, including a development pathway from Band 2 to Band 3, with travel to patients’ homes

Qualifications

• Kind and caring nature.
• Excellent interpersonal and communication skills.
• Competent with IT and electronic recording.

Responsibilities

• Provide personal care to patients.
• Monitor patients’ condition and report changes.
• Support patients in recovery and recuperation at home where delegated.

Skills

Compassionate care

Interpersonal communication

IT literacy

UK driving licence

Education

National Care Certificate

Tools

Electronic records

Job description

Are you passionate about people and looking to continue your career in healthcare? Or as you have some healthcare experience you are keen to join an innovative and dynamic NHS Trust thats really going places? Join us as a Senior Healthcare Support Worker (SHCSW), get paid while you continue to learn and develop your career with the Royal Devon. Every day, you will make a huge difference to the lives of the people we care for, delivering a high standard of care alongside your colleagues. Providing personal care, promoting nutritional needs, and assisting in the recovery and recuperation of patients on their journey to better health are just some aspects of this essential role

It is essential that you have a kind and caring nature, are patient and able to offer a friendly smile. You must feel comfortable working on your own supported by a team of professional colleagues. Duties will include provision of personal care, clinical duties where delegated, monitoring the patients condition and working with health and social care professionals to ensure that patients are safe and well at home. You will need great interpersonal and communication skills and be able to connect with individuals with varying levels of understanding. Ideally candidates will have experience of working with frailty patients in the community setting, but this is not essential. You will also need to be competent with IT as electronic recording is an essential part of the role. You will be provided with a comprehensive induction programme including support to complete the National Care Certificate. Please note, we are willing to take candidates on as a Band 2 developmental opportunity where the successful candidate would progress to Band 3 upon successful completion of required competencies. You must have a full UK drivers licence with access to your own vehicle (with appropriate business insurance) as you will be travelling to patients homes to care for them

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most., Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC)

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities. Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey., Our Better Together strategy sets out who we are as a new Trust, what we want to achieve over the next five years and how we will get there. Our mission is to work together to help you to stay healthy and to care for you expertly and compassionately when you are not. The strategy is supported by our C A R E objectives

• Collaboration and partnerships
• A great place to work
• Recovering for the future
• Excellence and innovation

And our values which guide the way we are going to achieve our ambition and reflect our culture: Compassion, Integrity, Inclusion and Empowerment.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust

Working Pattern: The service operates on a 7-day rota system between 07:00 - 22:00, including evenings, weekends and Bank Holidays. Depending on your shift pattern and working hours, you may also receive additional enhancements to your pay. Please Note, there are full and part time positions available

We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK)

We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you

Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme