Resource Specialist

Computacenter AG & Co. oHG; Hatfield; Sur place; GBP 36 000 - 48 000; Plein temps

Résumé du poste

Computacenter AG & Co. oHG is seeking a Resource Specialist in Hatfield to ensure our Professional Services teams have the right people with the right skills, at the right time.

You’ll work with the Resource Management Partner to balance availability, development aspirations, and commercial needs. You will help maintain accurate views of skills and capacity, coordinate with the MSP and external partners, and support forecasting and onboarding activities to sustain responsive resourcing across UK

Qualifications

• Experience in Resource Management, ideally in IT or Professional Services.
• Strong relationship-management skills with stakeholders.
• Excellent organisational and time-management skills in fast-paced environments.
• Ability to adapt when priorities change.
• Strong data accuracy and attention to detail.
• Proactive, collaborative problem-solving approach.

Responsabilités

• Support the Resource Management Partner in identifying best routes for fulfilling resource requirements.
• Maintain real-time view of internal skills, certifications, experience, and availability.
• Match internal supply with opportunities considering skills and commercial needs.
• Monitor utilisation, bench, and capacity risks; escalate shortages.
• Support forecasting with accurate data and insights.
• Coordinate with MSP and external partners to source resources when needed.
• Review competing priorities and resolve conflicts.
• Prepare resourcing briefs detailing skills, location, and timelines.
• Assist CV reviews, shortlisting, and interview coordination.
• Maintain records of resource requests and provide timely updates.
• Build relationships with Practice teams and leaders to understand timelines.
• Act as day-to-day resourcing contact.
• Develop relationships with Resource Management teams in other countries.
• Support onboarding and development of colleagues.
• Contribute to process governance and tool improvements.

Connaissances

Stakeholder management

Resource planning

Data analysis

Attention to detail

Time management

Communication

Negotiation

Team collaboration

Outils

Power BI

Advanced Excel

AI tools (Copilot)

Resource management tools

Description du poste

Resource Specialist

Location: GBR - CC Hatfield Adm | Job-ID: 221024 | Contract type: Standard | Business Unit: Project Management

Life on the team

We are transforming our Resource Management function within Computacenter's Group Professional Services business to support our continued growth.

As a Resource Specialist, you'll play an important role in making sure our Professional Services teams have access to the right people, with the right skills, in the right place and at the right time.

Working closely with the Resource Management Business Partner, you'll help maintain an accurate view of our skills, capability and capacity, while supporting the effective fulfilment of resourcing demand. You'll consider a broad range of options, including our UK teams, nearshore and offshore colleagues, contractors and external partners, to help us deliver the right combination of skills, cost efficiency and speed.

This is a varied role where you'll build strong relationships across the business, balance changing priorities and contribute to the ongoing development of a responsive and effective Resource Management service.

What you'll do

• Support the Resource Management Business Partner in identifying the best available route for fulfilling resource requirements.
• Maintain an accurate, real-time view of internal skills, certifications, experience, grades, availability and development aspirations using our resource management tools.
• Match internal resource supply with opportunities, balancing skills, experience, customer requirements, development needs and commercial considerations.
• Monitor utilisation, bench availability and capacity risks, escalating shortages or constraints where appropriate.
• Support resource supply and demand forecasting by providing accurate data and insight.
• Work with our Managed Service Provider and external partners to source suitably skilled resources when additional capability is required.
• Review competing resourcing priorities across teams and help resolve or elevate potential conflicts.
• Prepare clear resourcing briefs that accurately explain the required skills, location, timescales and commercial requirements.
• Support the review of CVs, shortlisting of candidates and coordination of interviews with relevant stakeholders.
• Maintain accurate records of resource requests and provide clear, timely updates throughout the fulfilment process.
• Build trusted relationships with Practice teams, project teams and Practice leaders to understand resource availability, skills and project timelines.
• Act as a point of contact for day-to-day resourcing queries.
• Develop effective relationships with Resource Management teams in other countries.
• Support the onboarding and continued development of Resource Management colleagues.
• Contribute to the standardisation and improvement of resourcing processes, policies and governance.
• Support the introduction of new resourcing tools and technologies.
• Share knowledge and contribute to a positive, collaborative and improvement-focused team environment.

What you'll need

• Experience working in Resource Management, ideally within an IT or Professional Services environment.
• Strong relationship-management skills, with experience engaging and negotiating with stakeholders.
• Excellent organisational and time-management skills, with the ability to work effectively in a fast-paced environment.
• The ability to learn quickly, think on your feet and remain comfortable when priorities or requirements are changing.
• Strong attention to detail and a commitment to maintaining accurate data.
• A proactive and collaborative approach to problem-solving.
• The ability to work flexibly and contribute effectively as part of a team.
• Experience using resource management tools.
• Confidence using Microsoft Office applications.
• Strong analytical and problem-solving skills.

Experience of workforce planning, Power BI, advanced Excel or AI tools such as Microsoft Copilot would be advantageous.

Additional information

Country: UK

Location: Hatfield

Working hours: Full time

Role type: Permanent

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

We're a place where you can belong

With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier-free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you'll be guaranteed an interview, and we're happy to support any reasonable adjustments. Please let us know when you apply.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!