Resource Planner

City of Lincoln Council; Lincoln; On-site; GBP 25,000 - 35,000; Full time

Job summary

Le City of Lincoln Council recherche un Planificateur de Ressources pour rejoindre son équipe de Réparations de Logements. Vous serez responsable de la planification et de la gestion des ressources pour assurer un service efficace aux locataires. Si vous êtes organisé, motivé et axé sur le service à la clientèle, ce rôle pourrait être idéal pour vous. Des opportunités de formation et de développement sont également offertes.

Benefits

Options de travail flexible / Flexi time

Congés annuels généreux plus jours fériés

Régime de pension de l'administration locale

Programme de remise en ligne pour employés

Soutien à la santé et au bien-être

Options de voyage durable

Qualifications

• Expérience de maintien de systèmes et procédures.
• Capacité à travailler avec des priorités changeantes.
• Volonté de promouvoir l'égalité des opportunités.

Responsibilities

• Travaille sous la direction du Team Leader pour contribuer à la réalisation du service de réparations.
• Planifie les ressources pour assurer un bon service aux locataires.

Skills

Excellent communication skills

Organisational skills

Ability to interpret customer requirements

Education

GCSE Maths and English – Grade A to C or equivalent

Tools

Servitor

Universal Housing

Optitime/DRS

Job description

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The City of Lincoln Council have an exciting opportunity for a Resource Planner to join our team.

You will be part of the Housing Repairs Team who are responsible for repairing and maintaining 7,800 properties throughout Lincoln. We pride ourselves on providing quality housing and repairs for our tenants.

We are looking for a motivated, organised, and friendly candidate who underpins our core values to provide excellent customer care to the residents of Lincoln. This is a pivotal role that is fast paced and rewarding.

The opportunity for further training and development is available for the right candidate.

Key responsibilities:

- Work under the general direction of the Resource Planner Team Leader to contribute to the achievements of delivery of the repairs and maintenance service.

- Scheduling resources over the period of days to weeks to ensure that tenants are given a good service and that the resources are used efficiently.

The successful candidate will be able to demonstrate:

- Experience of maintaining systems and procedures e.g. Servitor, Universal Housing, Optitime/DRS.

- Excellent communications skills – both written and verbal.

- Ability to interpret customers repair requirements and communicate effectively with relevant personnel to ensure effective completion of required works.

- Experience in working in an environment subject to changing tasks and priorities.

- GCSE Maths and English – Grade A to C or equivalent.

- Understanding of, and willingness to, promote equal opportunities, policies and practices.

We also offer:

- Flexible working options / Flexi time scheme.

- Generous annual leave entitlement plus bank holidays.

- Local government pension scheme (currently 23.4% employer contribution).

- Employee online discount scheme (including cinema, retail/supermarkets and homeware/tech).

- Health and Wellbeing support.

- Sustainable Travel Options (Tax free bike scheme and discounted City parking).

For an informal discussion, please contact Recruiting Manager Craig Baker (01522 873807).

In order to complete your application, please download and read the job description attached. You will find the essential criteria required for the role in the person specification section, so please ensure you address this in your supporting statement.

All external candidates are subject to satisfactory pre-employment checks and a 6-month probationary period.

As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.