Resource Manager, Disputes

Herbert Smith Freehills Kramer; City Of London; On-site; EUR 50,000 - 70,000; Full time

Job summary

Une opportunité passionnante chez une entreprise de services professionnels de premier plan, recherchant une personne pour gérer efficacement l'allocation de travail au sein de l'équipe. Le candidat idéal aura une solide expérience en gestion des ressources, des compétences en communication et en stratégie, et sera capable de naviguer dans un environnement complexe pour atteindre les objectifs de l'entreprise. Une culture inclusive et des opportunités de développement professionnel sont au cœur de cette position stratégique.

Benefits

Culture inclusive et respectueuse

Formation continue et développement personnel

Qualifications

• Capacité à bâtir des relations stratégiques à tous les niveaux.
• Excellentes compétences en communication et en influence.
• Compréhension des données d'utilisation et des types de travail spécifiques à la pratique.

Responsibilities

• Fournir des conseils experts sur l'allocation de travail.
• Construire des relations avec les associés pour comprendre les objectifs de carrière.
• Optimiser l'attribution de travail pour améliorer les taux d'utilisation.

Skills

Communication

Négociation

Analyse des données

Gestion stratégique des relations

Education

Expérience en gestion des ressources dans un environnement professionnel

Expérience dans le secteur légal souhaitée mais non essentielle

Tools

Logiciels de gestion des ressources

Job description

Au sein de Herbert Smith Freehills Kramer, notre ambition est de vous aider à atteindre vos objectifs.

Un service à la clientèle exceptionnel et la poursuite de l’excellence sont au cœur de nos préoccupations. Nous investissons sur le long terme et nous portons tous nos soins à nos relations avec nos clients, c’est pourquoi beaucoup d’entre eux nous suivent depuis longtemps. Et nous aimons innover, ce que nous faisons depuis plus de 100 ans.

Nous sommes là où vous avez besoin que nous soyons. Nous sommes présents sur les plus grands marchés du monde ainsi que dans les principaux centres financiers et pôles de croissance. Notre portée internationale est considérable et engagée.

Nous donnons le meilleur de nous-mêmes pour faire face à la complexité et naviguer les changements et évolutions du monde. Nous travaillons à vos côtés sur des dossiers contentieux ou des travaux réglementaires exigeants ainsi que sur des transactions complexes, que ce soit sur les marchés publics ou privés. Nous sommes reconnus comme des leaders dans ces domaines.

Nous sommes engagés dans les secteurs et les défis auxquels vous êtes confrontés. Nous sommes reconnus pour nous démarquer dans les domaines de l’énergie, de l’ESG, des infrastructures et des ressources. Et nous nous concentrons sur les domaines de croissance qui affectent toutes les entreprises du monde entier, notamment les technologies et les avancées numériques.

Tout cela est réalisé en soutenant la croissance professionnelle de nos équipes, qui nous permettent de réaliser notre ambition, qui est de vous aider à réaliser la vôtre.

Your goals. Our ambition.

The Opportunity

Primary Objectives:

• Deliver expert work allocation advice to the practice group. Balancing the needs of our clients, business, and the career aspirations and wellbeing of our people.
• As an integral member of a globally networked Resource Management function support the mobility of people or work across our global firm .
• Where resource management is new to the practice group, proactively support the change management and embedding of the function to ensure key performance indicators are met and return on investment delivered.

Key Internal Relationships:

• Practice Group Managing Partner and People Partner
• Partner division leads
• All lawyers and trainees within the practice group
• Colleagues within the global Resource Mgr network
• Director of Workforce Strategy
• Practice Manager
• Global Mobility Team
• Business Services Leads e.g. HR Business Partner, Recruitment Mgr, Finance Mgr, Business Development Mgr , Diversity & Inclusion team
• Legal Project Mgt/Legal Ops Team

Key External Relationships:

• Alternative Legal Service Providers (ALSPs) e.g. Elevate, Lawyers on Demand

Primary Responsibilities:

• Provide expert knowledge and advice on work allocation balancing the profitability needs of the business and the career aspirations and wellbeing of our people.
• Solve complex work allocation problems and anticipate business challenges that might arise, advising a range of stakeholders on solutions and preventative measures.
• Develop a good understanding of alternative talent pools available to resolve resource shortfalls e.g. HSF's Alternative Legal Team or external Alternative Legal Service providers.
• As part of a highly networked global Resource Management community maintain a broad appreciation of supply and demand needs across the global firm driving mobility wherever possible.
• Support the firm to deliver its work allocation "deal" as outlined in the firms employee value proposition (life@HSF).
• Build relationships with Associates and Trainees to develop a clear sense of individual career objectives and discuss any issues relating to capacity and utilisation.
• Build trusted relationships with partners and alleviate the day to day burden of resourcing giving them time back to focus on client work and winning in the market.
• Optimise allocation of work by continuously monitoring current and anticipated pipeline levels, helping to smooth utilisation levels where required.
• Prepare and provide regular m anagement information to partners and share insights on utilisation levels, critical resourcing challenges and any potential wellbeing issues.
• Work with partners and HR business partners to understand professional aspirations which can be factored into resourcing decisions.
• Understands the KPIs across a balanced scorecard and the options available to influence business outcomes through effective work allocation.
• Actively participates in driving the Resource Management strategy to help the firm to achieve its overall objectives.
• Proactively drive the adoption of the work allocation technology, tools and processes as the work allocation function grows. Ensure they are maintained and accurate.

Key Performance Indicators:

• Aim to smooth utilisation rates across the Practice Group, addressing long hours to support sustainable working.
• In consultation with the partners and through a deep understanding of the fungibility of talent efficiently resource matters and client secondments with the required mix of both experience and skill set. Alleviate a significant burden from the partners by providing robust insights.
• Maintain high level oversight of capacity and utilisation levels globally ensuring the ability to respond to resource requests quickly as part of a highly networked global Resource Management function.
• Propose engagement teams which are carefully constructed to improve margin and facilitate career aspirations to aid development and retention. Ensure teams reflect the diverse nature of our clients.

Qualifications, Skills & Experience

• Demonstrate experience in building strategic relationships at all levels.
• Outstanding communication, interpersonal and negotiation skills with the ability to influence senior stakeholders .
• Demonstrate the ability to influence culture change.
• Ability to understand and analyse utilisation data and practice-specific work types to make resourcing decisions based on data and partner and staff preferences.
• Ability to act quickly under tight deadlines.
• Proactive and adaptable, able to demonstrate initiative.
• Strong commercial and client focus.
• Ability to understand key business drivers including the impact that utilisation and leverage has on profitability.
• Ability to present summaries of the benefits of the work allocation function and data tools to other parts of the business , including senior stakeholders.
• Prior experience in Resource Management, ideally within a large professional services or legal environment.
• Excellent IT skills/experience working with resource management software highly desirable .
• Experience working in the legal sector highly desirable but not essential.

Team

Human Resources

Working Pattern

Temps plein

Location

Londres

Contract type

Contrat à durée indéterminée

Diversity & Inclusion

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.