Resource Manager - 12 Month FTC

AKQA Media; London; Hybrid; GBP 40,000 - 75,000; Full time

Job summary

AKQA Media seeks a Resource Manager to lead the internal talent pool and promote efficiency across studios. This role involves project management, driving best practices, and identifying freelance needs in a dynamic environment. Ideal candidates have experience within a Digital or Creative agency and strong communication and negotiation skills.

Qualifications

• Broad understanding of Resource Management.
• Experience in a dynamic, fast-paced environment.
• Ability to identify skill gaps and create strategies.

Responsibilities

• Ensure smooth running of projects by liaising with project owners.
• Manage freelance budget and consultant requirements.
• Drive process improvement and best practices across departments.

Skills

Communication

Negotiation

Problem Solving

Planning

Education

Experience within a Digital or Creative agency

Tools

Workbook

Job description

At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.

As Resource Manager, you will proactively lead the studios internal talent pool, whilst partnering with the wider region to promote collaboration and efficiency.

Contributing to AKQA’s founding values: innovation, service, quality and thought, you’re excited to be part of our success. You will thrive when faced with new challenges and will constantly strive to improve the way things are done to enable the business to be successful.

ROLE REQUIREMENTS

• Ensure smooth running of projects by liaising with project owners and department leads across the business. Match requests to skill sets for optimal use of resources.


• Monitor work schedule and utilisation data.


• Continuously drive and develop process and best practice within departments.


• Together with department leads, establish or optimise existing teams to match and forecast demands while supporting personal development across the team.


• Identify consultant (freelance) requirements, leading the search for talent, owning contract negotiations and onboarding.


• Manage the freelance budget, reporting on predicted and confirmed spend.


• Maintain internal documentation related to operational practices and processes.

QUALITIES AND CHARACTERISTICS

• Broad understanding and prior experience of working with Resource Management and an understanding of a project lifecycle and process.


• Experience working within a Digital or Creative agency.


• An ability to quickly identify both urgent and future skill gaps within the teams and create a strategy accordingly.


• High level of administration and planning skills. Experience using Workbook or a similar business system.


• Up to date knowledge of the consultant (freelance) market and a network of consultants.


• Excellent communication, negotiation and presentation skills.


• Being confident in taking initiatives and working independently.


• Problem solving and a passion for innovation and business strategy.


• Proven experience of operating in a dynamic, fast-paced environment where change is constant and demanding.


• We are looking for someone with a Can-Do attitude with the ability to organise, structure, plan and execute work at different levels of the organisation.

Explore our extensive range of benefitshere.

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.