Resource Consultant

Virtual Bridges, Inc.; Uxbridge; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Join a dynamic team as a Resourcing Consultant at a leading recruitment agency in Uxbridge. You'll be responsible for sourcing candidates for high-end clients in customer service and administration. The ideal candidate will have strong communication skills and a polished telephone manner, work to KPIs, and thrive in a fast-paced environment. This role offers a hybrid model after training and is a temporary assignment with potential for a permanent position.

Qualifications

• Experience in a customer-focused role, either face-to-face or telephone-based.
• Must have excellent organisational skills; able to work under pressure.
• Great attention to detail and adaptability.

Responsibilities

• Work with internal stakeholders to discuss recruitment requirements.
• Make high volume calls daily to meet KPIs.
• Conduct telephone screening and arrange ID validation calls.

Skills

Organisational skills

Communication skills

Attention to detail

Motivation to learn

Customer focus

Job description

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Brook Street are looking for a Resourcing Consultant to join our Central Resourcing team based in our Uxbridge office. You will be a part of a wider team who specialise in recruiting for a variety of high-end clients which require staff in Customer Service and Administration.

The ideal candidate would be motivated to learn and grow professionally, have a good telephone manner, be organised and able to offer exceptional service to our customers.

37.5 hours per week, Monday to Friday 9am - 5:30pm.

Temporary on-going assignment, with the possibility of a permanent contract.

Paying £12.30ph, 24,000 Annual

Your role as a PSR Resourcing Consultant will be to work as part of a team, under the supervision and direction of PSR Central Resourcing Manager, to work on a high volume of roles and deliver the candidates in the agreed upon timeframe. This role will suit somebody who is process driven and able to work to KPIs, targets and deadlines.

This role will offer a hybrid model with 3 days in the office and 2 from home, once full training has been completed and you are able to work confidently, independently.

Role Responsibilities

• Working with internal stakeholders to discuss recruitment requirements and proactively source suitable applicants to meet client requirements
• Making high volume calls on a daily basis to meet KPIs
• Conducting telephone screening for applicants in response to advertising
• Arranging ID validation calls in line with legislation and compliance
• Record daily figures to be reported to the Central Resourcing Manager
• Ensure compliance with company, client and legislative requirements
• Maintain and control accurate data using legislative and company systems
• Ensure an effective and secure system for all information /data including paper-based documents
• Comply with the Company's Business Ethics and standards of excellence
• Promote Brook Streets image through appearance and conduct
  
  

Experience And Skills Required

• Experience of working within a customer focused role either face to face or telephone based
• Must have excellent organisational skills and be able to work under pressure and to tight deadlines
• Must have fantastic communication skills both written and verbal
• Must be able to communicate with both candidates and the colleagues by telephone and email
• Must have great attention to detail
• Must be adaptable and willing to learn
• Must be driven and motivated
• Must always be extremely personable and professional
• Must be able to travel to the Uxbridge office, UB8 1AB
  
  

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Transportation, Logistics, Supply Chain and Storage

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