Customer Service Advisor – Omega Resource Group

Hopecompass; United Kingdom; Remote; GBP 21,000 - 25,000; Full time

Job description

Position: Customer Service Advisor

Type of role: Permanent

Location: Remote

Salary: £21000 to £25000 per annum plus up to £25000 bonus per year

Benefits:

• Holiday of 25 days (plus bank holidays) & ability to buy/sell days
• Healthcare plan
• Life assurance
• Generous pension contribution
• Volunteering day

We are now seeking to recruit 2 Customer Service Advisors for a busy company based in Stroud. This is a permanent opportunity for truly client care orientated customer service person.

Responsibilities

• Provide an excellent customer service experience for all customers via phone.
• Be the first point of contact for customers, delivering a great experience to every customer you speak with.
• Take ownership of each situation, asking relevant questions, listening, and finding solutions that leave customers feeling understood and supported.

Skill Set Required

• Excellent written & verbal communication skills across multiple channels.
• Excellent time management with the ability to prioritise workloads.
• Good level of numeracy.
• Good level of computer literacy including Microsoft Office packages.
• Accuracy, tenacity & integrity.

If you think you are the right person for this job, please apply or contact Marta on 01453 852 542. Omega Resource Group is acting as an Employment Agency in relation to this vacancy.