Resource Consultant

Brook Street; Greater London; Hybrid; GBP 18,000 - 19,000; Full time

Job summary

Brook Street is recruiting a Resourcing Consultant to join the Central Resourcing team based in the Uxbridge office. You will support high-end clients across customer service and administration roles, making numerous calls daily to source candidates and screen applicants.

This role requires a motivated, organised professional with excellent communication skills, a strong attention to detail, and a proactive approach to learning.

Qualifications

• Experience in a customer-focused role either face to face or telephone based.
• Excellent organisational skills and ability to work under pressure to deadlines.
• Fantastic written and verbal communication skills.

Responsibilities

• Discuss recruitment requirements with internal stakeholders and source suitable applicants.
• Make high-volume calls to candidates daily to meet KPIs.
• Conduct telephone screening for applicants in response to advertising.
• Arrange ID validation calls in line with legislation and compliance.
• Record daily figures for the Resourcing Team Leader.
• Maintain accurate data using company systems and ensure compliance.

Skills

Customer focus

Organisational skills

Strong communication

Telephone & email

Attention to detail

Adaptable

Driven

Professional demeanor

Job description

Role Responsibilities

• Working with internal stakeholders to discuss recruitment requirements and proactively source suitable applicants to meet client requirements
• Making high volume calls to candidates, on a daily basis, to meet KPIs
• Conducting telephone screening for applicants in response to advertising
• Arranging ID validation calls in line with legislation and compliance
• Record daily figures to be reported to the Resourcing Team Leader
• Ensure compliance with company, client and legislative requirements
• Maintain and control accurate data using legislative and company systems
• Ensure an effective and secure system for all information /data including paper-based documents
• Comply with the Company's Business Ethics and standards of excellence
• Promote Brook Streets image through appearance and conduct

Experience and skills required

• Experience of working within a customer focused role either face to face or telephone based
• Must have excellent organisational skills and be able to work under pressure and to tight deadlines
• Must have fantastic communication skills both written and verbal
• Must be able to communicate with both candidates and the colleagues by telephone and email
• Must have great attention to detail
• Must be adaptable and willing to learn
• Must be driven and motivated
• Must always be extremely personable and professional
• Must have great attention to detail

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Due to the high volume of applications we receive, we are only able to contact candidates who have been selected to progress to the next stage of the recruitment process. If you have not heard from us within 1 week of your application, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our current vacancies and welcome applications for any future roles that match your skills and experience.

Brook Street are looking for a Resourcing Consultant to join our Central Resourcing team based in our Uxbridge office. You will be a part of a wider team who specialise in recruiting for a variety of high-end clients which require staff in Customer Service and Administration.

The ideal candidate would be motivated to learn and grow professionally, have a good telephone manner, be organised and able to offer exceptional service to our customers.

37.5 hours per week, Monday to Friday 9am - 5:30pm.

Temporary on-going assignment, for approximately 3 months.

Paying £13.33ph

Your role as a PSR Resourcing Consultant will be to work as part of a team, under the supervision and direction of the Resourcing Team Leader, to work on a high volume of roles and deliver the candidates in the agreed upon timeframe. This role will suit somebody who is process driven and able to work to KPIs, targets and deadlines.

This role will offer a hybrid model with 3 days in the office and 2 from home, once full training has been completed and you are able to work confidently, independently.