Resilience & Crisis Program Specialist

Control-Risks; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Control-Risks is seeking an embedded Business Resilience Specialist to work with a Fortune 50 technology client. You will drive standards across crisis leadership teams, deliver initiatives spanning Business Continuity, Employee Readiness, and Crisis Management, and help senior stakeholders translate strategy into execution to boost resilience at function and product levels.

The role requires 2–5 years in operations, project management or consulting, with at least 1 year in risk and resilience.

Qualifications

• 2-5 years of work experience in an operation, project management, consulting, or equivalent environment.
• 1+ years of work experience in the Risk and Resilience space, crisis management preferred.
• Experience helping to mature a global resiliency program.
• Autonomy to translate strategic direction into actionable plans with minimal guidance.
• Experience being a connector across teams and managing projects against KPIsthrough to completion.
• Experience developing and documenting procedures and workflows.
• Excellent client-facing and internal communication skills.
• Excellent written and verbal communication skills.
• Comfort with ambiguity and shifting goals in a fast-paced environment.

Responsibilities

• Organise activities supporting crisis and resiliency activities relating to supporting special projects and business units.
• Drive consistent methodology, approach, and standards for planning, training, and exercising across crisis leadership teams.
• Undertake projects/initiatives that address various aspects of the crisis program – overall strategy, governance, response structures, and support training and development needs of senior executives.
• Work across different resilience programs including Business Continuity, Employee Readiness, and Crisis Management to help develop and deliver major projects relating to emerging risks.
• Work with team leads in the development of strategies that bolster function-level (such as HR, Legal, etc.) and product-level resiliency planning.
• Drive the initiation of global initiatives that integrate lessons gleaned from both exercises and actual crises.
• Collaborate successfully with partners across the ecosystem to build program awareness, enhance the user experience, and drive the further improvement of preparedness capabilities.
• Innovate new tools to expedite the implementation of new resiliency program management plans and capabilities.

Skills

Client-facing communication

Project management

Cross-functional collaboration

Stakeholder engagement

Analytical thinking

Job description

Control-Risks is seeking an embedded Business Resilience Specialist to work with a Fortune 50 technology client. You will drive standards across crisis leadership teams, deliver initiatives spanning Business Continuity, Employee Readiness, and Crisis Management, and help senior stakeholders translate strategy into execution to boost resilience at function and product levels.

The role requires 2–5 years in operations, project management or consulting, with at least 1 year in risk and resilience.