Operational Resilience Lead - DR, BCM & Crisis Management

i-confidential Limited; Greater London; On-site; GBP 65,000 - 100,000; Full time

Job summary

London-based contract opportunity for an Operational Resilience Manager within a financial services client. The role focuses on assurance over response and recovery capabilities, including DR, BCM and Crisis Management.

You will work across Technology and business, coordinating with external service partners and internal teams to define, test and improve resilience. The ideal candidate will have strong experience in Financial Services resilience, with knowledge of regulatory requirements and

Qualifications

• Experience in Operational Resilience within Financial Services.
• Knowledge of Disaster Recovery (DR), Business Continuity Management (BCM) and Crisis Management.
• Experience in resilience testing and scenario exercises.
• Experience managing third-party services, defining SLAs and benchmarking.

Responsibilities

• Map resilience capabilities against scenarios, testing and assurance activity to identify coverage, maturity and gaps.
• Support planning and execution of extreme but plausible scenario testing, including exercises.
• Manage vulnerabilities, risks and issues identified through resilience testing and assurance.
• Develop continuous improvement plans from testing and assurance findings.
• Produce clear reporting on response and recovery capability for leadership.
• Manage relationships with DR, BCM and Crisis Management partners.
• Define service scope, SLAs, deliverables and performance with internal and external partners.
• Define metrics and benchmarking to demonstrate service performance.
• Challenge service owners when performance falls below expectations.
• Develop and maintain capability and assurance frameworks for Important Business Services.

Skills

Operational resilience

Disaster Recovery

Business Continuity

Crisis Management

Regulatory requirements

Stakeholder management

Risk, vulnerability and issue mgmt

Third-party management

Scenario testing

Executive reporting

Job description

London-based contract opportunity for an Operational Resilience Manager within a financial services client. The role focuses on assurance over response and recovery capabilities, including DR, BCM and Crisis Management.

You will work across Technology and business, coordinating with external service partners and internal teams to define, test and improve resilience. The ideal candidate will have strong experience in Financial Services resilience, with knowledge of regulatory requirements and