Residential Team Leader

Dignus Healthcare Ltd; Coventry; On-site; GBP 24,000 - 36,000; Full time

Job summary

An established industry player is seeking a passionate Team Leader to foster a supportive environment for adults with complex needs. This rewarding role offers the chance to make a real difference by helping individuals thrive and develop resilience. You will be fully supported with comprehensive training and development opportunities, while also being challenged to maintain high standards of care. Join a dedicated team committed to providing exceptional person-centred care, where your contributions will be valued and recognized. If you are ready to embrace a fulfilling career that makes a lasting impact, this opportunity is for you.

Benefits

Comprehensive training and development opportunities

Flexible Working

Additional annual leave entitlement

Early pay access

2x Salary Life Insurance

Overtime (when available)

Employee Referral Scheme

Employee Assistance Programme (EAP)

Supportive work environment

Access to fully funded apprenticeships

Qualifications

• Proven experience supporting adults or young people required.
• Good standard of written and verbal English is essential.

Responsibilities

• Promote workplace values and provide supervisory control.
• Plan shifts and ensure smooth running of the service.
• Establish trusting relationships with people we support.

Skills

Emotional Support

Social Support

Integrity

Resilience

Communication Skills

Leadership

Problem Solving

Education

Relevant Care Qualification

Job description

At Dignus Group, we provide stability, guidance and care to those who need it most. We are dedicated to providing a safe and supportive environment for adults with complex needs. If you share these same values, we would love you to come and join our team of confident and dedicated individuals making a lasting impact!

We are a family-owned business who have been providing person-centred care and support to adults with profound and complex needs for almost 20 years. As a Team Leader, you will have the opportunity to make a positive impact by helping vulnerable adults to develop resilience, overcome challenges, and thrive in a safe environment. Our rewarding careers as a Team Leader will offer personal fulfilment, the chance to build deep connections, and opportunities for personal growth.

Role Overview: We are seeking a Team Leader to join our exceptional team based in Coventry. We need someone with the passion and determination to go the extra mile to create a home that everyone truly deserves. This includes creating a space brimming with activity, new experiences, and, most importantly, fun and laughter.

You will be fully supported in your new role with a comprehensive induction programme and ongoing development. This role is both rewarding and challenging, requiring strong commitment to our values and the ability to handle difficult situations with resilience.

Key Responsibilities:

1. Promote and adhere to the workplace values of Dignus Group (Resilience, Courage, Integrity, Respect, Confidence and Innovation).
2. Provide supervisory control and direction in relation to staff duties and responsibilities.
3. Take responsibility for planning shifts and ensuring the smooth running of the service.
4. Contribute to team and staff meetings to facilitate and encourage good communication and staff development.
5. Assist with recruitment and retention of staff including induction training for all new team members.
6. Supervise new starters during their probationary period to ensure they receive the best in class support.
7. Undertake supervisions, addressing performance issues and identifying training and development needs.
8. Promote, safeguard and protect the welfare of each Person we Support.
9. Establish and maintain positive and trusting relationships with the People we Support.
10. Manage behaviour positively and assertively by working in line with specified care and risk assessment management plans.
11. A desire to learn; we provide training and apprenticeships for you to achieve your full potential.
12. Successful applicants will be subject to a DBS check at enhanced level.
13. A good standard of written and verbal English.
14. Proven experience of supporting adults or young people.

Person Specification:

1. You are able to provide emotional and social support whilst promoting dignity and respect.
2. You show integrity by conducting yourself ethically, honestly and honourably.
3. You possess the moral strength to do what is right at all times.
4. You show resilience by never giving up or compromising on quality.
5. You are confident to challenge ways of working to encourage new ideas and achieve positive outcomes.

What We Offer:

1. Comprehensive training and development opportunities.
2. Flexible Working.
3. Additional annual leave entitlement at key milestones.
4. Early pay – access to your pay as you earn.
5. 2x Salary Life Insurance.
6. Overtime (when available).
7. Employee Referral Scheme.
8. Employee Assistance Programme (EAP).
9. Supportive and inclusive work environment.
10. Access to fully funded apprenticeships.

If you have challenges understanding any of the above values or behaviours and how you may have demonstrated these, please contact us for an informal chat.

We are committed to providing disabled and neurodivergent applicants with any reasonable adjustments or accommodations needed. Therefore, please let us know if you require any reasonable adjustments as part of the recruitment or interview process. We are happy to help and can make suggestions if you are unsure about what is available.