Residential Support Worker

Brook Street; Thornbury; On-site; GBP 22,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly rates

Ongoing training and development

Job summary

Brook Street is seeking a Residential Support Worker in Gloucester to provide high-quality day-to-day residential support for children and young people. You will promote safety, wellbeing and dignity, helping them develop independence and life skills according to individual care plans.

The role requires a calm, trauma-informed approach, strong safeguarding knowledge and excellent written reporting. Flexibility for evenings, weekends and waking nights is essential, with ongoing training and

Qualifications

• Experience in supporting children and young people in residential care or similar setting.
• Strong safeguarding understanding and child protection practices.
• Ability to complete written reports and maintain accurate records.

Responsibilities

• Provide high-quality day-to-day residential support, promoting safety, wellbeing and dignity.
• Support development of independence and life skills per care plans.
• Deliver trauma-informed, relationship-based support through empathy and communication.
• Manage challenging behaviours with positive behaviour support techniques.
• Follow safeguarding policies and report incidents and concerns.

Skills

Communication skills

Safeguarding knowledge

Record keeping

Relationship-building

Trauma-informed approach

Flexible shifts

Education

Enhanced DBS (Update Service)

Behaviour Management training

Job description

Residential Support Worker

Location: Gloucester, UK

Pay Rates:

• Days: £16.00 per hour
• Waking Nights: £16.50 per hour

Are you passionate about making a positive difference in the lives of children and young people? We're recruiting dedicated Residential Support Workers to join a caring and supportive team in Gloucester. This is an opportunity to work within a values-led organisation that provides safe, nurturing environments where young people can thrive.

What you'll be doing:

• Provide high-quality day-to-day residential support, promoting safety, wellbeing, and dignity at all times.
• Support children and young people to develop independence, life skills, and positive routines in line with individual care plans.
• Deliver relationship-based, trauma-informed support through consistency, empathy, and effective communication.
• Support young people who may display challenging behaviours using positive behaviour support techniques.
• Follow safeguarding policies and procedures, ensuring accurate recording and reporting of incidents and concerns.
• Respond appropriately to disclosures and welfare concerns.
• Work collaboratively with colleagues, managers, families, and external professionals to achieve positive outcomes.
• Maintain professional and accurate records, including daily logs and handovers.
• Participate in team meetings, supervision sessions, and ongoing training.

What you'll bring:

• Experience supporting children and young people in residential care or a similar setting.
• A calm, resilient, and person-centred approach when supporting challenging behaviour.
• Good understanding of safeguarding and child protection practices.
• Strong communication and relationship-building skills.
• Confidence in completing written reports and maintaining accurate records.
• Flexibility to work a variety of shifts, including evenings, weekends, days, and waking nights.
• Full right to work in the UK.
• Enhanced DBS on the Update Service is desirable.
• In-date Behaviour Management training is desirable.

Why join us?

• Competitive hourly rates.
• Ongoing training and professional development.
• Supportive management and team environment.
• Opportunity to make a genuine impact on the lives of children and young people.