Residential Support Worker

Divine Angels Care; Chesterfield; On-site; GBP 18,000 - 22,000; Full time

Job summary

Divine Angels Care seeks a dedicated Residential Support Worker to provide day-to-day care, emotional support and guidance for children in our Chesterfield home. You will assist with daily routines, education and community activities within a safe, nurturing environment.

The role requires safeguarding knowledge, documentation skills and a willingness to work flexible shifts including evenings, weekends and holidays. A driver’s licence and relevant care experience are preferred.

Qualifications

• NVQ 3/4 desirable or equivalent qualification in social care, youth work, childcare, or related field.
• Full driving licence is essential.
• Experience in residential care or similar settings with practical skills relevant to Support Worker roles.
• Strong interpersonal and communication abilities to build trust, listen actively, and engage with children, young people, families, and colleagues.
• Knowledge of safeguarding practices and child protection procedures.
• Ability to follow policies to maintain safety and wellbeing.
• Comfort with documentation and using digital systems to record information and communicate with the care team.
• Willingness to work shift patterns including evenings, weekends and holidays.

Responsibilities

• Provide day-to-day care, emotional support and guidance to children and young people living in the home.
• Support residents with daily routines, education and community activities.
• Promote a safe, respectful and nurturing environment.
• Contribute to care plans and record observations accurately.
• Collaborate with families, external professionals and colleagues to ensure high-quality support.
• Follow safeguarding procedures and participate in team meetings and training.
• Respond calmly and professionally to challenging situations.

Skills

Interpersonal skills

Communication

De-escalation

Calm under pressure

Trauma-informed care

Child development

Education

NVQ 3/4 desirable

Social care / youth work / childcare qualification

Tools

Digital record-keeping

Using digital care systems

Job description

Company Description

Divine Angels Care is dedicated to providing Children’s Homes where young people feel safe, valued, and supported. The organization focuses on creating stable, nurturing environments that offer genuine belonging and opportunities for personal growth. Multiple homes are being established to meet the individual needs of children and young people from highly challenging backgrounds. With a person-centred and compassionate approach, Divine Angels Care works alongside families, professionals, and communities to help young people heal, build confidence, and move toward brighter futures.

Role Description

The Residential Support Worker role is a full-time, on-site position based in Chesterfield. This role involves providing day-to-day care, emotional support, and guidance to children and young people living in the home. Responsibilities include supporting residents with daily routines, education, and community activities, as well as promoting a safe, respectful, and nurturing environment. The Residential Support Worker will contribute to care plans, record observations accurately, and collaborate with families, external professionals, and colleagues to ensure consistent, high-quality support. The role also requires following safeguarding procedures, participating in team meetings and training, and responding calmly and professionally to challenging situations.

Qualifications

• NVQ 3 / 4 desirable.
• Full driving licence essential.
• Experience in residential care or similar settings, with practical skills relevant to Support Worker roles.
• Strong Interpersonal Skills and Communication abilities to build trust, listen actively, and engage effectively with children, young people, families, and colleagues.
• Knowledge of Safeguarding practices, child protection procedures, and the ability to follow policies to maintain safety and wellbeing.
• Comfort with documentation and Technical Support tasks, including using digital systems to record information and communicate with the wider care team.
• Relevant qualification in social care, youth work, childcare, or a related field (or working toward such qualifications).
• Ability to remain calm under pressure, use de-escalation techniques, and respond appropriately to challenging behavior.
• Willingness to work shift patterns, including evenings, weekends, and holidays, as required by the needs of the home.
• Understanding of trauma‑informed and person‑centred approaches; experience in children’s residential settings is an advantage.