Residential Service Manager

Cygnet; Preston; On-site; GBP 42,000 - 54,000; Full time

Job summary

Cygnet is recruiting a Registered Manager for The Beeches, a residential service supporting adults with autism and learning disabilities. You will lead service delivery, uphold safeguarding and regulatory compliance, and manage budgets while enabling person-centred care.

You will supervise and develop the care team, oversee admissions and assessments, and work flexibly, including on-call duties, to ensure a safe and high-quality environment for residents.

Qualifications

• Demonstrated leadership in residential care environments.
• Strong safeguarding and regulatory knowledge.
• Experience managing budgets and service performance.
• Proven ability to lead, coach and develop teams.

Responsibilities

• Provide strong, visible leadership and a clear direction for the Beeches service.
• Ensure high-quality, person-centred care and safeguarding across the service.
• Develop and review individual care and activity plans and assess referrals and admissions.
• Oversee staffing, recruitment, on-call duties and rota management.
• Manage budgets, expenditure and allocated resources while maintaining service quality.
• Build relationships with families, professionals and commissioners to support residents.

Skills

Leadership

Safeguarding

Regulatory compliance

Budget management

Staff development

Education

Level 4 care qualification

RNLD/RMN registration

Job description

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Are you ready to lead a service where outstanding care comes first?

We are looking for an experienced and compassionate Registered Manager to join our team at Beeches on a 12-month fixed-term contract. This is an exciting opportunity for a confident care leader who can provide clear direction, inspire a dedicated team and ensure the people in our care receive safe, person-centered and high-quality support. You will take overall responsibility for the effective management of the service, including care delivery, staffing, safeguarding, quality, resources and delegated budgets. You will also act as the Registered person for the home, ensuring the service operates in line with regulatory requirements, national care standards and Cygnet policies.

The Beeches

is a specialist residential service supporting adults aged 18 and over with autism and learning disabilities. The people we support may also have communication challenges, complex needs or behaviours that challenge. The service provides 12 en-suite bedrooms across two living areas and offers a safe, comfortable and supportive environment focused on independence, choice and meaningful community involvement.

Your Day-to-day Responsibilities

• Provide strong, visible leadership and a clear sense of direction for the service.
• Maintain high standards of person-centred care, safety and safeguarding.
• Ensure individual care, activity and lifelong learning plans are developed, implemented and regularly reviewed.
• Oversee referrals, pre-admission and post-admission assessments and care planning.
• Support individuals to have choice, control and as much independence as possible.
• Lead, supervise, coach and develop the staff team.
• Ensure effective staffing levels, deployment and rota management.
• Manage recruitment, staff wellbeing, absence, supervision and appraisal processes.
• Monitor service quality through audits, reviews and continuous improvement activity.
• Maintain accurate records, reports and effective communication systems.
• Build positive relationships with families, social workers, healthcare professionals, commissioners and other external agencies.
• Manage delegated budgets and monitor expenditure, including agency usage and overtime.
• Ensure the service environment remains safe, welcoming, well maintained and responsive to individual needs.
• Participate in the on-call rota and work flexibly when required, including occasional evenings, nights or weekends

You are…

• An experienced and supportive leader with a background in residential care.
• Passionate about providing outstanding, person-centered support.
• Knowledgeable about autism, learning disabilities, complex needs and positive approaches to behaviours that challenge.
• Confident in safeguarding, risk management and regulatory compliance.
• Able to translate policies and procedures into consistent everyday practice.
• Skilled in managing, coaching and developing individuals and teams.
• An effective communicator who can build strong professional relationships.
• Organised, resilient and able to manage changing priorities.
• Comfortable managing budgets, staffing resources and service performance.
• Committed to equality, dignity, respect and the rights of the people in our care.

You Will Need

• A relevant Level 4 care qualification, social work qualification or current RNLD/RMN registration.
• At least two years’ significant management or supervisory experience within a care setting during the previous five years.
• Substantial experience supporting people with needs similar to those supported at Beeches.
• Experience of managing and developing staff, including colleagues with supervisory responsibilities.
• Knowledge of safeguarding, person-centered planning, health and safety and relevant care regulations.
• A current driving licence.
• The ability to undertake on-call responsibilities and attend the service when required

What next?

If you care about making a difference – we want to talk to you.