Residential Recovery Support Worker

The Forward Trust; Salisbury; On-site; GBP 26,000 - 31,000; Full time

Job summary

The Forward Trust is seeking a dedicated Support Worker at Clouds House. You will provide compassionate, recovery-focused support in a safe, structured residential environment, working with the team to help clients on their treatment journey.

You will maintain boundaries, support safeguarding, and assist with medication administration. The role requires clear communication, resilience and the ability to work both independently and with a multidisciplinary team.

Qualifications

• Experience in health and social care or residential support.
• understanding safeguarding principles and promoting safety for vulnerable adults.
• commitment to recovery-focused and trauma-informed practice.
• strong verbal and written communication skills.
• ability to stay calm and professional in challenging situations.
• willingness to undertake training (Care Certificate / eMAR / ILS).

Responsibilities

• Provide compassionate, recovery-focused support to clients throughout treatment and recovery.
• Maintain a visible, supportive presence to promote safety, structure and communal living.
• Encourage engagement with the treatment programme and reinforce 12-Step principles.
• Maintain professional boundaries and demonstrate resilience and communication.
• Support safeguarding, risk management and reporting concerns.
• Assist with medication administration in line with policies.
• Maintain accurate records and use eMAR for documentation.
• Promote health, safety, cleanliness and infection control.
• Collaborate with colleagues to deliver trauma-informed care across shifts.

Skills

Compassionate care

Communication skills

Calm under pressure

Independence & teamwork

Education

Care Certificate (desirable)

Tools

eMAR training

Job description

The Forward Trust is seeking a dedicated Support Worker at Clouds House. You will provide compassionate, recovery-focused support in a safe, structured residential environment, working with the team to help clients on their treatment journey.

You will maintain boundaries, support safeguarding, and assist with medication administration. The role requires clear communication, resilience and the ability to work both independently and with a multidisciplinary team.