Residential Project Engineer - UK

Futureshaper.com; St. Neots; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in smart energy technology seeks a Residential Project Engineer in St. Neots. The role involves supporting customers during the pre-sales and installation phases, providing training, and utilizing CRM systems to manage projects effectively. Candidates should have a solid background in electrical installations and project management, along with strong communication skills.

Qualifications

• 2+ years of experience in electrical installations or residential solar design.
• Experience in project management or support.
• Fluent in English and willing to travel nationally.

Responsibilities

• Provide training to residential installers both in classrooms and on-site.
• Generate analysis reports and assist with onboarding new installers.
• Support customers with technical issues on installed equipment.

Skills

Problem-solving

Communication

Project organization knowledge

Customer service

Education

Electrotechnical training or subject-specific degree

Tools

PVsyst

PVsol

AutoCAD

Microsoft Office

Job description

Description

Are you ready to power the future?

At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide.

Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond.

With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work.

SolarEdge is looking for an ambitious, project-minded, and driven Residential Project Engineer to join our outstanding UK team. In this role, youwill be responsible for supporting customers at the pre-sales and installation stage, striving for optimization of these projects while supporting our customers with the best possible service.

What will you be doing?

• Providing training in both classrooms and on-site on a regular basis to large residential installers
• Generating analysis reports in Designer
• Support onboarding process of new, large, residential installers
• Providing technical on-site customer support for SolarEdge installed equipment and systems
• Provide remote support via telephone as required for SolarEdge installed equipment and systems
• Utilization of the SolarEdge CRM system for case reporting and closure
• Update the internal knowledge base used by other technical support staff with new troubleshooting information
• Working with the Field Service team to provide on-site support
• Set up new KPIs and reports to manage large accounts
• High level of communication with all other stakeholders involved with the customers
• Provides periodic progress, status update & feedback to internal management, both local and international

Requirements

• Completed electrotechnical training or a subject-specific, completed degree
• 2+ years of practical experience in electrical installations, electrical theory or residential solar design
• Minimum 2 years of experience working within a project organization or supporting projects within an organization. (project design, project management, and sales)
• Strong problem-solving skills
• High level of communication skills – on different levels within the company as with customers and partners
• Project organization knowledge including administration of projects
• Experience taking ownership of projects
• You have a high affinity for photovoltaics and have initial experience in service, customer service or maintenance
• Clean driving license
• Experience using solar design tools including PVsyst, PVsol, AutoCAD
• Proficient with Microsoft Office software
• Willingness to travel- nationally 30% - 50% of the time
• Fluent English – Must!