Residential Portfolio Manager – Lettings & Landlord Care

Joshua Robert Recruitment Limited; Birmingham; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Company pension

Mileage allowance 55p per mile

Job summary

Lamont & Co Estates in Birmingham is seeking a Portfolio Manager to own and run a portfolio of about 120–150 residential units across Birmingham and surrounding areas. The role is office-based five days a week, reporting to the Portfolio Director, and offers a salary above typical lettings and property management levels.

You will oversee the full tenancy lifecycle, conduct viewings, manage landlord relationships, compliance checks, renewals and related tasks, delivering hospitality-level service

Qualifications

• Residential lettings and property management experience.
• Experience across the tenancy lifecycle including viewings and inspections.
• Knowledge of lettings legislation including gas safety, EICR and EPC, Renters' Rights Act.
• ARLA qualification (or working towards it).
• Full UK driving licence and access to own vehicle.

Responsibilities

• Take full ownership of the portfolio as the main contact for landlords, from onboarding to reporting to clients.
• Handle the lettings process in person, including Rightmove advertising, enquiries, viewings, applicants, offers and paperwork.
• Manage referencing, Right to Rent checks, tenancy agreements, deposit registration and move ins.
• Put properties back on the market after notice, keeping landlords informed until re-let.
• Carry out six monthly inspections and service calls with every landlord.
• Keep landlords updated on arrears and maintenance, working with the credit controller and maintenance team.
• Keep properties compliant, including gas safety, EICR, EPC, licensing, fire safety and Renters' Rights legislation.
• Manage renewals, rent reviews, check-outs and deposit resolution.
• Resolve complaints professionally and address root causes.
• Take on new units as new buildings complete and join the portfolio.

Skills

Lettings experience

Property management

Tenancy lifecycle

Customer service

Organisation

ARLA qualification

Reapit

HMO knowledge

Driving licence

Tools

Reapit

Job description

Lamont & Co Estates in Birmingham is seeking a Portfolio Manager to own and run a portfolio of about 120–150 residential units across Birmingham and surrounding areas. The role is office-based five days a week, reporting to the Portfolio Director, and offers a salary above typical lettings and property management levels.

You will oversee the full tenancy lifecycle, conduct viewings, manage landlord relationships, compliance checks, renewals and related tasks, delivering hospitality-level service