Residential Operations Manager

Family Care Group; Chorley; On-site; GBP 55,000 - 65,000; Full time

Job summary

An established industry player in social care is seeking a compassionate and strategic Residential Operations Manager. This role involves overseeing compliance and management across multiple children's homes, ensuring high standards of care for young people with emotional and behavioral difficulties. With over 30 years of experience, this family-owned organization is dedicated to making a meaningful difference in children's lives. Join a supportive leadership team and enjoy opportunities for career progression while leading initiatives that enhance the quality of care and support for vulnerable young people.

Benefits

Performance Bonus

Car Allowance

Company Pension

Employee Discounts

Health & Wellbeing Programs

Opportunities for Career Progression

Qualifications

• 5+ years' experience in a senior role within children's residential services.
• Proven experience managing multiple homes or large-scale services.

Responsibilities

• Provide strategic leadership across multiple residential homes.
• Ensure compliance with Ofsted and Children's Homes Regulations.

Skills

Leadership

Communication

Safeguarding

Regulatory Compliance

Staff Development

Education

Level 5 Diploma in Leadership & Management for Residential Childcare

Job description

Join us as a Residential Operations Manager at Family Care Group

We are seeking an experienced leader in children's residential care to join our team. This role requires a compassionate, resilient, and strategic individual to oversee and develop our children's residential services.

About us:

Family Care is a family-owned social care provider with over 30 years of experience working therapeutically with children. We are committed to helping every child thrive and are looking for a dedicated team member to join our values-driven organization.

About the Role:

The Residential Operations Manager will oversee management and compliance across multiple children's homes in the North West and West Midlands, ensuring adherence to Ofsted regulations and maintaining high standards of care for young people with EBD and LD needs. You will be the Responsible Individual with Ofsted, shaping the quality and culture of our services.

Key Responsibilities:

• Provide strategic leadership across multiple residential homes
• Ensure compliance with Ofsted and Children's Homes Regulations
• Support and supervise Registered Managers
• Lead safeguarding, quality assurance, and service improvement
• Drive recruitment, staff development, and retention initiatives
• Represent the organization during inspections and audits
• Develop and implement operational policies and procedures

About You:

• Level 5 Diploma in Leadership & Management for Residential Childcare (or equivalent)
• At least 5 years' experience in a senior role within children's residential services
• Proven experience managing multiple homes or large-scale services
• Excellent knowledge of Children's Homes Regulations and Ofsted framework
• Strong leadership, communication, and safeguarding skills
• Able to register as the Responsible Individual with Ofsted
• UK driving license is required

What We Offer:

• Salary: up to £65,000 per year + performance bonus & car allowance
• Company pension, employee discounts, health & wellbeing programs
• Opportunities for career progression
• Supportive leadership team
• The chance to make a meaningful difference in young people's lives

Family Care is committed to safeguarding and promoting the welfare of children and young people. All offers are subject to safeguarding checks, including an Enhanced DBS and references. We follow Safer Recruitment practices to ensure suitable candidates.