Head of Operations - Exec Coaching to Education Leaders. UK Remote - 19551

TN United Kingdom; Manchester; Remote; GBP 55,000 - 60,000; Full time

Job summary

A dynamic coaching company is seeking a Head of Operations to streamline processes and enhance client delivery. This remote role requires leadership in SME operations, problem-solving skills, and a passion for development. Enjoy a supportive team environment and generous benefits, including a personal development budget and adventure days.

Benefits

35 days holiday

£2,500 personal development budget

Leadership coaching

Flexible working

Employee share scheme

5 adventure days

Qualifications

• Leadership experience in SME operations.
• Proficiency in CRM and spreadsheets.
• Familiarity with the education sector.

Responsibilities

• Oversee operations and manage data and reporting.
• Assess risks and improve processes.
• Support the team with tools and training.

Skills

Leadership

Analytical

Detail-oriented

Problem-solving

Communication

Education

Bachelor's degree or equivalent experience

Tools

CRM

Spreadsheets

Job description

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Head of Operations - Exec Coaching to Education Leaders. UK Remote - 19551, Manchester

Job details include:

• Location: Manchester, United Kingdom
• Category: Education
• EU work permit required: Yes
• Reference: df2459c22d78
• Views: 6
• Posted: 10.05.2025
• Expiry: 24.06.2025

Job Description:

Ready to Make Stuff Better? We thought so.

Since 2017, MSB has grown from a two-person dream to a thriving global team delivering coaching and leadership development to international education leaders. We’re looking for a Head of Operations who excels at solving complex problems, streamlining chaos into clarity, and optimizing systems.

You will be the operational engine ensuring smooth client delivery and building human-first systems that empower our team and delight partners. If you love people, processes, and believe in the power of great systems, join us. Plus, enjoy 5 extra days off annually for adventures!

The Role at a Glance:

• Position: Head of Operations
• Location: Remote with occasional meetings in London or Manchester
• Salary: £55,000 - £60,000 plus 35 days holiday, including bank holidays, plus 5 days adventure
• Additional benefits: £2,500 personal development budget, leadership coaching, training opportunities, flexible working, employee share scheme

Our Values:

Conversation, Integrity, Adventure

Your Skills:

A likable people lover, experienced systems leader within an SME, analytical, self-starter, strong networker, problem fixer, detail-oriented, quality-focused, and a risk taker.

Your Background:

Business operations, team operations, SME operations, business ops management.

About Us:

Founded in 2017, MSB has grown into a global coaching company with a core team of 6, 24 associates, approaching £1 million in revenue. We serve international school leaders and offer top-tier coach training, working with organizations like Nord Anglia, GEMS, and ESF.

The Head of Operations Opportunity:

You will oversee operations, manage data and reporting, assess risks, improve processes, and support the team with tools and training. Your role is vital in keeping everything running smoothly behind the scenes.

About You:

You are a people lover, results-driven, organized, a self-starter, excellent communicator, adaptable, passionate about development, detail-oriented, flexible, and quick to learn.

Qualifications & Experience:

Leadership experience in SME operations, system improvement skills, proficiency in CRM and spreadsheets, a bachelor’s degree or equivalent experience, familiarity with the education sector and coaching services, and excellent English skills.

What’s on Offer:

• Salary: £55,000 - £60,000
• Share scheme (under consultation)
• Fast-growing, purpose-driven company
• Supportive team environment
• Professional development budget and coaching
• Up to 5 adventure days
• Flexible working

Join us to make a difference and help our company grow. If you’re excited about systems, spreadsheets, and meaningful conversations, apply now. Let’s do something extraordinary together!