Residential Lodge Manager

TN United Kingdom; Dartford; On-site; GBP 19,000 - 23,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen engagierten Residential Lodge Manager, der in einem lebendigen Umfeld arbeitet. Diese spannende Rolle bietet die Möglichkeit, das Leben der Bewohner positiv zu beeinflussen, indem Sie als freundlicher Nachbar agieren. Sie werden die Verwaltung des Wohnheims übernehmen, Aktivitäten organisieren und sicherstellen, dass die Sicherheit und das Wohlbefinden der Bewohner stets gewährleistet sind. In einem unterstützenden Team, das sich für Kundenservice und persönliche Entwicklung einsetzt, haben Sie die Chance, Ihre Fähigkeiten in einem dynamischen Umfeld weiterzuentwickeln. Wenn Sie eine Leidenschaft für die Arbeit mit Menschen haben und einen Unterschied machen möchten, dann ist dies die perfekte Gelegenheit für Sie.

Benefits

Kostenlose Unterkunft

24 Tage Urlaub + Feiertage

Lebensversicherung

Augenpflege-Rückerstattung

Induktionsprogramm und Schulungen

Berufliche Entwicklung und Qualifikationen

Tag frei an Ihrem Geburtstag

Haustier erlaubt

Partner willkommen

Qualifications

• Erfahrung im Kundenservice und in der Verwaltung ist entscheidend.
• Fähigkeit, Veranstaltungen zu organisieren und den Betrieb zu verwalten.

Responsibilities

• Verwaltung des Wohnheims und Bereitstellung erstklassiger Dienstleistungen.
• Organisation von Aktivitäten und Koordination mit Auftragnehmern.

Skills

Kundenservice

Verwaltung

Microsoft Office

Organisation von Veranstaltungen

Education

Erfahrung in der sozialen Betreuung

Hintergrund in der Verwaltung

Tools

Microsoft Outlook

Job description

Social network you want to login/join with:

• Remuneration: Live in, 1 bedroom apartment on-site which is rent free, plus salary of £19,500 per annum, plus Colleague benefits
• Hours:Monday to Friday09:00 am – 17:00 pm
• Location:Keyes Lodge, Dartford, Kent

About the role

Churchill Estates Management are offering an exciting opportunity for someone who loves working with people, coupled with a background in administration and customer service to join our retirement development as the Residential Lodge Manager. This 'live-in' position is a varied and interesting role that provides you with the chance to make a positive difference every day to the lives of our Home Owners. By being a ‘friendly neighbour’, you’ll be organising activities, co-ordinating the development, managing contractors, completing health and safety checks and much more!

Reporting to the Area Manager, you’ll be managing both the maintenance of the property and providing a first-class service to Owners. You’ll be the trusted, ‘go-to’ person on-site, liaising with a range of customers, contractors, suppliers and internal Churchill Colleagues.

This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding.

About you

Your circumstances will be such that you are able to live on-site, in the apartment provided, rent-free.
Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you’ll have an outgoing and friendly personality with a love of people. You’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative.

To support with the organisation of events and to effectively administer the maintenance of the site, you’ll be an accomplished administrator and computer literate, with previous experience of using Microsoft Office applications, including Outlook.

This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Lodge Manager is someone who loves to work ‘front of house’ and is focused on providing a first-class customer service with excellent administration skills.

About us

We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.

We manage over 200 developments nationally. That means we oversee more than 8000 apartments, providing property services and customer care to over 10,000 retired people.

However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.

Join us and be part of a professional, award winning, customer focused team.

Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty

How you’ll be rewarded

• Remuneration includes a rent-free, 1-bedded apartment plus £19,500 per annum
• Your partner and a small pet are welcome
• Annual holiday entitlement of 24 days + Bank Holidays
• A day off on your Birthday
• Life Assurance
• Eye Care reimbursement
• Thorough induction programme and ongoing training
• Professional development and qualifications
  
  We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today.
  

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