Residential Facilities Manager

IWFM; Greater London; Hybrid; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Hybrid working

Generous benefits package

Job summary

IWFM and our client are seeking a Facilities Manager to oversee a West London residential portfolio, ensuring service quality, safety, and compliance for residents.

You will manage hard and soft FM services, contractors, and property management systems, with a focus on safety compliance and records accuracy. Hybrid working is available; interviews will be held soon.

Qualifications

• Experience managing residential property portfolios.
• Strong knowledge of health and safety compliance.
• Experience with third-party contractors and HRBs is a plus.

Responsibilities

• Oversee day-to-day FM of residential portfolio across West London.
• Monitor safety, compliance, audits, and records.
• Coordinate hard and soft FM services and contractor management.
• Utilize property management systems and compliance platforms.

Skills

Facilities management

Contractor management

Health & safety

FM systems

Education

IOSH/NEBOSH certification

IWFM/RICS membership

Tools

Property management systems

Compliance platforms

Job description

We are partnering with a highly regarded property management company to recruit a Facilities Manager who will oversee a portfolio of residential properties across West London. This is an exciting opportunity to join a growing, friendly and experienced property management team during a period of expansion. You will play a key role in maintaining high standards across the portfolio while contributing to the continued success of the company. The role offers a salary from 40,000 - 45,000, along with hybrid working and a generous benefits package.

In this role, you will oversee the day to day facilities management of the residential portfolio, ensuring everything runs smoothly and safely for residents. You will be responsible for monitoring all aspects of health and safety and statutory compliance, making sure requirements and regulations are always kept up to date.

You will take responsibility for delivering both hard and soft FM services across the portfolio, covering cleaning, security, and M&E maintenance. Working closely with contractors and service providers, you will ensure services are delivered to a consistently high standard and in line with agreed service levels and key performance indicators. You will also oversee compliance platforms and property management systems, manage planned and reactive maintenance programs including minor works, and ensure all records, inspections and audits are accurate, well organised and fully up to date.

This role requires a strong understanding of residential property compliance, building safety legislation and experience in third party management. Experience with property management systems and compliance tracking platforms is essential. A relevant health and safety qualification such as IOSH or NEBOSH, along with membership of IWFM or RICS, would be advantageous. Candidates will ideally have experience managing High-Risk Buildings (HRBs), alongside a strong understanding of the Fire Safety (England) Regulations (FSER), the Golden Thread, and the Building Safety Act (BSA) more broadly, as the portfolio includes several HRBs.

Our client is happy to speak with Assistant Facilities Managers who are enthusiastic about the property management sector and looking for the next chapter in their career, as well as with existing Facilities Managers who are open to new opportunities.

Interviews will take place shortly.